Experienced Customer Service Representative – Insurance Support & Policy Management | Immediate Hire
Are you a motivated and customer-focused individual looking to launch a fulfilling remote career in insurance support and policy management? Do you want to enjoy a flexible work-from-home lifestyle with a trusted leader in the supplemental insurance industry? Look no further than blithequark, a pioneering company with over 65 years of experience in providing top-notch insurance solutions to hardworking families. We're excited to announce immediate hiring opportunities for remote customer service representatives, with no prior experience necessary! About blithequark At blithequark, we're dedicated to protecting families with trusted insurance products that cater to their unique needs. Our mission is to provide exceptional customer service, innovative solutions, and a supportive work environment that fosters growth and success. As a remote customer service representative, you'll be part of a dynamic team that values collaboration, creativity, and a passion for delivering outstanding results. Key Responsibilities As a remote customer service representative at blithequark, you'll have the opportunity to: * Manage inbound customer calls, emails, and chats professionally, ensuring that clients receive prompt and accurate assistance * Explain insurance benefits and answer policy questions clearly, providing clients with a deep understanding of our products and services * Assist clients with claims, policy updates, and general support, building strong relationships through exceptional service * Use digital tools and CRM systems to maintain accurate records, ensuring seamless communication and efficient issue resolution * Conduct virtual meetings and consultations from your home office, providing clients with personalized support and guidance * Meet individual and team performance goals, driving business growth and success through your contributions Who We're Looking For We're seeking motivated and customer-focused individuals who are eager to start a fulfilling remote career in insurance support and policy management. If you have: * No prior experience required; comprehensive training provided * A high school diploma or equivalent (college students/grads welcome) * Strong verbal and written communication skills, with the ability to articulate complex information in a clear and concise manner * Self-motivation, proactivity, and the ability to work independently in a remote environment * Basic knowledge of Zoom, email, and CRM platforms, with a willingness to learn and adapt to new technologies * A professional attitude, with great time management and organization skills * The ability to work in a fast-paced environment, with a focus on delivering exceptional results and exceeding client expectations Why Work With blithequark? We offer a range of benefits and opportunities that make us an attractive choice for remote customer service representatives: * 100% Remote work – enjoy a true work-from-home lifestyle with no commute * Immediate hiring with a fast interview and onboarding process * Competitive weekly pay, including base salary and performance bonuses * Residual income opportunities through client renewals * Flexible scheduling: full-time and part-time roles available * Clear career advancement based on performance, not tenure * Union-backed benefits: life insurance, health plans, retirement options * Exciting incentives and travel rewards for top performers Career Growth Opportunities & Learning Benefits At blithequark, we're committed to helping our remote customer service representatives grow and develop their skills. We offer: * Comprehensive training programs to help you develop your knowledge and expertise in insurance support and policy management * Ongoing coaching and feedback to ensure you're meeting your performance goals and exceeding client expectations * Opportunities for career advancement, based on your performance and contributions to the team * Access to industry-leading tools and technologies, to help you stay up-to-date with the latest trends and best practices Work Environment & Company Culture At blithequark, we're proud of our supportive and growth-focused company culture. We believe in: * Empowering our remote customer service representatives to take ownership of their work and make decisions that drive business growth and success * Fostering a collaborative and inclusive work environment, where everyone feels valued and supported * Encouraging creativity, innovation, and a passion for delivering outstanding results * Providing opportunities for professional development and growth, to help our remote customer service representatives achieve their career goals Compensation, Perks, & Benefits We offer a competitive compensation package, including: * Base salary: $60,000 – $100,000+ per year * Performance bonuses: up to 20% of base salary * Residual income opportunities: through client renewals * Flexible scheduling: full-time and part-time roles available * Union-backed benefits: life insurance, health plans, retirement options * Exciting incentives and travel rewards for top performers If you're a motivated and customer-focused individual looking to launch a fulfilling remote career in insurance support and policy management, we encourage you to ! Our hiring team will reach out within 24–48 hours to schedule your virtual interview. Don't miss out on this immediate hire remote job opportunity to grow with blithequark!