Experienced Customer Service and Sales Professional – Building Relationships and Driving Sales Success at blithequark

Are you a people person with a passion for delivering exceptional customer experiences and driving sales growth? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we want to hear from you! blithequark is seeking a highly motivated and customer-focused Customer Service and SalesProfessional to. About blithequarkAt blithequark, we're more than just a company – we're a community of innovators, problem-solvers, and customer advocates. With a rich history of delivering exceptional products and services, we're committed to helping our customers achieve their goals and realize their dreams.From our humble beginnings to our current status as a leading provider of [industry/sector], we've always been driven by a passion for excellence and a commitment to making a positive impact on the lives of our customers. Job SummaryAs a Customer Service and SalesProfessional at blithequark, you'll play a critical role in delivering exceptional customer experiences and driving sales growth across a range of product categories. You'll be responsible for providing fast, friendly service to customers, learning about our products and services, and using that knowledge to sell entire projects.You'll work closely with your Department Supervisor and other associates to ensure that our customers receive the best possible service and that our stores are always stocked, clean, and safe. Key Responsibilities* Provide fast, friendly service to customers, actively seeking out opportunities to assess their needs and provide assistance* Learn about products and services using our tools and training programs, and use that knowledge to sell entire projects* Greet, qualify, recommend, and close every customer in your department, and know how to handle basics in adjacent departments* Maintain the in-stock condition of assigned areas, ensuring that they are clean, shop-able, and safe* Provide a safe working and shopping environment by following all safety policies and standards, completing specified safety training, and reporting hazards and unsafe conditions to your Manager on Duty* Work in cooperation with your Department Supervisor and other associates in your department and other departments to achieve sales and customer service goals* Participate in sales and customer service initiatives, including promotions, events, and training programs* Develop and maintain relationships with customers, vendors, and other stakeholders to drive sales growth and customer loyaltyEssential Qualifications* High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred* 1-2 years of customer service and sales experience in a retail or sales environment* Proven track record of delivering exceptional customer experiences and driving sales growth* Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and vendors* Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines* Basic math skills and accuracy with handling cash and operating a point-of-sale system* Ability to lift up to 25 pounds and stand for long periods of timePreferred Qualifications* Experience working in a retail or sales environment, particularly in the building materials, hardware, or home improvement sectors* Knowledge of building codes, safety regulations, and industry standards* Experience with sales and customer service software, including CRM systems and point-of-sale systems* Certification in sales, customer service, or a related field* Bilingual or multilingual skills, with the ability to communicate effectively with customers and colleagues in multiple languagesSkills and Competencies* Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and vendors* Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines* Basic math skills and accuracy with handling cash and operating a point-of-sale system* Ability to lift up to 25 pounds and stand for long periods of time* Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions* Ability to work independently and as part of a team, with a strong focus on customer satisfaction and sales growth* Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlinesCareer Growth Opportunities and Learning BenefitsAt blithequark, we're committed to helping our associates grow and develop their careers.We offer a range of training programs, including on-the-job training, classroom training, and online courses. Our associates also have access to a range of benefits, including:* Competitive salary and bonus structure* Comprehensive benefits package, including medical, dental, and vision insurance* 401(k) retirement plan with company match* Paid time off and holidays* Opportunities for career advancement and professional development* Recognition and rewards for outstanding performance and customer serviceWork Environment and Company CultureAt blithequark, we're proud of our company culture and the values that guide our behavior.We're committed to:* Providing exceptional customer service and driving sales growth* Building strong relationships with customers, vendors, and colleagues* Embracing innovation and continuous improvement* Fostering a culture of safety, respect, and inclusivity* Supporting our communities and giving back to those in needCompensation, Perks, and BenefitsWe offer a competitive salary and bonus structure, as well as a comprehensive benefits package, including:* Competitive salary and bonus structure* Comprehensive benefits package, including medical, dental, and vision insurance* 401(k) retirement plan with company match* Paid time off and holidays* Opportunities for career advancement and professional development* Recognition and rewards for outstanding performance and customer serviceIf you're a motivated and customer-focused individual with a passion for delivering exceptional customer experiences and driving sales growth, we want to hear from you!Please apply including your resume and a cover letter, to [[email protected]](mailto:[email protected]). We can't wait to hear from you and learn more about your qualifications and experience!