Experienced Customer Service Advocate – Remote Healthcare Support Specialist
Are you a compassionate and skilled individual with a passion for delivering exceptional customer service? Do you thrive in a dynamic and inclusive environment where you can make a real difference in people's lives? If so, we invite you to join blithequark's Customer Service Division as a Remote Customer Service Advocate. About blithequark blithequark is a veteran-owned, nationally recognized company dedicated to providing innovative solutions to the healthcare industry. Our mission is to empower individuals and families to navigate the complexities of healthcare with confidence and ease. As a valued member of our team, you will be part of a diverse and inclusive community that values empathy, integrity, and excellence. The Mission As a Remote Customer Service Advocate, you will be a vital part of our healthcare support team, providing exceptional service to individuals and families who rely on our expertise. You will be responsible for navigating the world of primary care doctors, medications, appointments, and benefits, using your knowledge and amazing social skills to find solutions and make a real impact on people's lives. The Details * Full-time position, Monday through Friday, with flexible scheduling to accommodate your needs * 8-hour shifts between 8:00 a.m. and 8:00 p.m. EST, with opportunities for overtime and professional growth * 5-week intensive orientation program, designed to equip you with the skills and knowledge you need to succeed in your role * Opportunities for career advancement and professional development within a dynamic and supportive team Your Secret Weapons * A great ear for listening and a knack for finding solutions * Ability to juggle multiple tasks like a pro, with a focus on delivering exceptional customer service * Passion for helping others and brightening their day, with a commitment to empathy and understanding Your Arsenal * High school diploma or equivalent, with a degree in a related field (such as healthcare, social work, or behavioral health) a plus * At least 1 year of experience in insurance operations, customer service, or a related field * Tech-savvy and confident navigating our web-based systems, with a focus on delivering exceptional customer service * Detail-oriented with strong follow-through, with a commitment to accuracy and quality The Cherry on Top * Experience in healthcare or insurance, with a focus on primary care, medications, and benefits * Background in social work, behavioral health, or similar fields, with a focus on empathy and understanding * A customer service ninja with amazing problem-solving skills, with a commitment to delivering exceptional service Why blithequark? * Competitive pay and amazing benefits, designed to support your well-being and career growth * A veteran-owned, nationally recognized company with a commitment to excellence and innovation * Real opportunities for growth and professional development, with a focus on empowering you to succeed What are you waiting for? If you're ready to join a dynamic and inclusive team that values empathy, integrity, and excellence, we invite you to apply for this exciting opportunity. As a Remote Customer Service Advocate, you will have the chance to make a real difference in people's lives, while developing your skills and advancing your career. Start Date: TWO groups starting either October 6th or 20th, 2025 Training: 8:00 a.m. - 4:30 p.m. (5 weeks) Regular Schedule: 8:30 a.m. - 5:00 p.m., Monday, Tuesday, Thursday, Friday; 11:30 a.m. - 8:00 p.m. on Wednesday All times are Eastern Standard to and start making a difference in people's lives! []( [](