Experienced Business Intelligence Engineer – Data Analytics and Insights for Customer Experience Enhancement at blithequark

Introduction to blithequark and the Role Imagine being part of a dynamic team that leverages cutting-edge technology to drive customer satisfaction and business growth. At blithequark, we're committed to fostering a culture of innovation, collaboration, and continuous learning. As a Business Intelligence Engineer, you will play a pivotal role in our mission to deliver exceptional customer experiences through data-driven insights and solutions. This is an extraordinary opportunity to join a team that values entrepreneurial spirit, creativity, and technical expertise.About the Team and the MissionOur Defect Elimination Analytics team is at the forefront of blithequark's efforts to create a defect-free customer experience. By developing and implementing advanced technologies, we rapidly identify defects, associate them with the necessary information to resolve root causes, and prioritize improvement opportunities based on business and customer needs. As a Business Intelligence Engineer, you will be instrumental in driving this mission forward, working closely with cross-functional teams including Software Developers, Data Engineers, Research Scientists, Economists, Program & Product Managers.Key Responsibilities Design, develop, and maintain scalable, automated, user-friendly systems, reports, dashboards, and other analytical tools to support business decision-making. Collaborate with operations, business teams, economists, and machine learning teams to develop and implement key performance indicators (KPIs), automated reporting and process solutions, and data infrastructure improvements that meet business needs. Develop end-to-end automation of pipelines for applications and machine learning models, ensuring seamless integration and efficiency.Apply advanced analytical skills to extract meaningful insights and learnings from complex and large data sets, driving business growth and customer satisfaction. Serve as a liaison between business and technical teams to achieve project objectives, requiring data gathering, problem-solving, modeling, and effective communication of insights and recommendations. A Day in the Life of a Business Intelligence Engineer at blithequark Every day presents a new challenge and opportunity to make a significant impact.You will work in a fast-paced, dynamic environment that is both challenging and rewarding. Our team dynamic is strong, and our culture is welcoming and inclusive. We value diversity, equity, and inclusion, and we're committed to creating a workplace where everyone can thrive. If you're passionate about data analytics, customer experience, and driving business growth through innovation, we encourage you to apply, even if you don't check every box on the qualifications list. Essential Qualifications 3+ years of experience in analyzing and interpreting data with technologies such as Redshift, Oracle, NoSQL, etc.Experience with data visualization tools like Tableau, Quicksight, or similar platforms. Strong background in data modeling, warehousing, and building ETL pipelines. Experience with statistical analysis packages such as R, SAS, and Matlab. Proficiency in using SQL to pull data from databases or data warehouses and scripting experience (Python) to process data for modeling. Ability to write complex SQL queries. Bachelor's Degree in a relevant field. Preferred Qualifications Experience with blithequark Web Services (AWS) solutions such as EC2, DynamoDB, S3, and Redshift.Background in data mining, ETL, and using databases in a business environment with large-scale, complex datasets. Career Growth and Learning Opportunities At blithequark, we're committed to the growth and development of our employees. As a Business Intelligence Engineer, you will have access to a wide range of learning opportunities, including training programs, workshops, and conferences. You will work with the latest technologies and tools, collaborating with experts in their fields. Our culture encourages innovation, experimentation, and continuous learning, providing you with the ideal environment to expand your skills and expertise.Work Environment and Company CultureOur work environment is dynamic, collaborative, and inclusive. We believe in empowering our employees to deliver their best work and make meaningful contributions to our mission. blithequark is an equal opportunity employer, and we're dedicated to creating a diverse and inclusive workplace where everyone can thrive. We offer a range of benefits, including medical, dental, and vision coverage, maternity and parental leave options, paid time off, and a 401(k) plan, among others.Compensation and BenefitsOur compensation packages are competitive and reflect the bolthires of labor across several US geographic markets. The base pay for this position ranges from $89,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors, including market location and may vary depending on job-related knowledge, skills, and experience. blithequark is a total compensation company, offering equity, sign-on payments, and other forms of compensation as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.Conclusion and Call to Action If you're a motivated and talented individual with a passion for business intelligence, data analytics, and customer experience, we invite you to at blithequark. This is a unique opportunity to be part of a dynamic and innovative company that values its employees and is committed to making a positive impact. to take the first step in your journey with us and discover how you can contribute to our mission of delivering exceptional customer experiences through data-driven insights and solutions.