Experienced Bookkeeping Software Customer Support Specialist – Remote

Are you a detail-oriented and customer-focused individual with a passion for bookkeeping and accounting practices? Do you have experience working with accounting software and providing top-notch customer service? If so, we invite you to join the blithequark team as an independent contractor in our Bookkeeping Software Customer Support program. About blithequarkblithequark is a leading provider of innovative solutions for businesses and individuals. Our mission is to empower our customers with the tools and expertise they need to succeed in today's fast-paced business environment.As a blithequark contractor, you will be part of a dynamic team that is dedicated to delivering exceptional customer service and support. Why Join the blithequark Team? As a blithequark contractor, you will enjoy a range of benefits and perks that will enhance your work-life balance and career growth. Some of the benefits include:* Work from Home: Say goodbye to commuting hassles and hello to the convenience of working from home. Our flexible schedule allows you to create a schedule that works best for you.* Flexibility: Schedule your own hours and enjoy the freedom of working on your own terms. * GainExperience: Expand your skillset and broaden your horizons while providing exceptional customer service to a diverse range of industries. * Supportive Environment:Our supportive team is always there to help you succeed in your role. Earnings PotentialAs a blithequark contractor, you can earn up to $20.40 per hour, with a guaranteed minimum of 45 minutes for each hour if available for the full 60 minutes.Our flexible schedule allows you to create a schedule that suits your needs and preferences. ScheduleOur flexible schedule is available between 8 am and 8 pm CST, Monday to Friday. You can choose the hours that work best for you and create a schedule that suits your lifestyle. Skills NeededTo succeed in this role, you will need:* Proficiency in QuickBooks Online or Comparable Accounting Software: You should have experience working with accounting software and be proficient in QuickBooks Online or comparable software.* Bookkeeping/Accounting Expertise: You should have a strong understanding of bookkeeping and accounting practices, including AR, AP, journal entries, reconciliation, and other related tasks. * Customer ServiceExperience: You should have experience providing customer service over the phone in a virtual or "brick and mortar" call center environment. * Tech Savvy: You should be comfortable using technology and have strong computer skills. * Communication Skills: You should be able to communicate with a friendly tone and professional demeanor.Work Environment RequirementsTo ensure your success in this role, you will need:* Quiet, Uninterrupted Space: You will need a quiet and uninterrupted space to work from home. * Organized Desk Area: You will need an organized desk area to keep your work materials and equipment. Technology RequirementsTo perform your duties, you will need:* Personal Computer: You will need a personal computer (no tablet) with a wired internet connection (no wi-fi or mobile internet). * Broadband Internet Connection: You will need a broadband internet connection with a minimum download speed of 10 Mbps.* Windows 10 or Windows 11 Operating System: You will need a Windows 10 or Windows 11 operating system. * Valid Antivirus Software: You will need valid antivirus software installed, running, and up to date. * Wired USB Headset with Microphone: You will need a wired USB headset with microphone. Important InformationTo participate in this program, you must:* Live and Work in the United States: You must live and work in the United States, except for California, New York, Pennsylvania, and Washington. * Pass a Criminal Background Check: You must successfully pass a criminal background check.* Agree to Contractual Relationship: You must agree to a contractual relationship with blithequark, which means you will remain an independent contractor for the duration of this program assignment. Contractual RelationshipAs an independent contractor, you will be responsible for your own taxes and benefits. blithequark will not be responsible for withholding taxes on your earnings while contracted with us. When you receive your contract, you will be asked to agree to have no claim against blithequark for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits, or employee benefits of any kind.Job TypeThis is a contract role with a flexible schedule. PayYou can earn up to $20.40 per hour, with a guaranteed minimum of 45 minutes for each hour if available for the full 60 minutes. ScheduleMonday to Friday, with flexible hours available between 8 am and 8 pm CST. Work LocationRemote, with the flexibility to work from home. If you are a motivated and customer-focused individual with a passion for bookkeeping and accounting practices, we invite you to apply for this exciting opportunity. Click the link below to register as a candidate and take the first step towards joining the blithequark team.