Experienced Application Administrator – Entry Level Position in Application Administration

At blithequark, we are a leading global life sciences company that is deeply integrated in guiding patient care, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, we deliver world-class diagnostic solutions, bring innovative medicines to patients faster, and use technology to improve the delivery of care. As a company that values innovation and excellence, we are seeking an experienced Application Administrator to.Job SummaryWe are looking for an experienced Application Administrator to support our Beacon-to-Link migration project. As part of this project, our development team is building tools to migrate organizations, accounts, users, and select Orders components. The successful candidate will be responsible for manually building a large number of organizations and users in Link, as well as providing support to our divisions. This is an entry-level position that offers an excellent opportunity to get into LabCorp and develop a career in application administration.Key Responsibilities* Manually build a large number of organizations and users in Link* Provide support to our divisions, including troubleshooting and resolving issues* Work closely with end-users to set up their organization and user credentials* Assist with the migration of organizations, accounts, users, and select Orders components* Provide excellent customer service to our clients, including doctors, nurses, and other healthcare professionals* Work in a fast-paced environment and meet deadlines* Collaborate with the development team to resolve issues and improve processesEssential Qualifications* High school graduate or equivalent* Excellent typing skills, fast and accurate (greater than 40 wpm)* Excellent command of the English language (bilingual in English and Spanish is a plus)* Proficient in Word and Excel* Ability to work in a shift-based environment, including 8AM-5PM, 9AM-6PM, 10AM-7PM, and 11AM-8PM EST* Reliable internet connection* Ability to pass a 3-minute IKM assessmentPreferred Qualifications* Tier 1 helpdesk experience and triage experience* Experience working in a similar role, including application administration and customer serviceSkills and Competencies* Excellent communication and interpersonal skills* Ability to work in a team environment and collaborate with others* Strong problem-solving skills and ability to troubleshoot issues* Ability to work in a fast-paced environment and meet deadlines* Strong attention to detail and ability to maintain accuracy* Ability to learn new skills and adapt to new processesCareer Growth Opportunities and Learning BenefitsAt blithequark, we offer a range of career growth opportunities and learning benefits, including:* Opportunities for professional development and growth* Access to training and development programs* Collaborative and supportive work environment* Recognition and rewards for outstanding performance* Opportunities to work on high-profile projects and contribute to the company's successWork Environment and Company CultureWe are a dynamic and innovative company that values excellence, teamwork, and customer service.Our work environment is fast-paced and challenging, but also supportive and collaborative. We offer a range of benefits, including:* Flexible work arrangements, including remote work options* Comprehensive health and wellness programs* Competitive salary and benefits package* Recognition and rewards for outstanding performance* Opportunities to work on high-profile projects and contribute to the company's successCompensation, Perks, and BenefitsWe offer a competitive salary and benefits package, including:* Competitive salary* Comprehensive health and wellness programs* Flexible work arrangements, including remote work options* Recognition and rewards for outstanding performance* Opportunities to work on high-profile projects and contribute to the company's successIf you are a motivated and experienced Application Administrator looking for a new challenge, we encourage you to apply for this exciting opportunity.Please apply including your resume and a cover letter, to. We look forward to hearing from you! Interview InformationThe interview process will consist of a 30-minute video interview with Alfonso. The interview will assess your skills, experience, and fit for the role. Why is this Position Open? This position is open due to the company's need to move to a new application for their clients. The successful candidate will be responsible for supporting the transition to the new application and providing excellent customer service to our clients.Business ChallengeThe company is facing a business challenge in transitioning to a new application for their clients. This requires an excellent typist and excellent customer service skills to ensure a smooth transition and minimize downtime at our clients' offices.