Entry Level Pharmacy Technician – Customer Care and Medication Management Specialist at blithequark

Introduction to blithequark and the Pharmaceutical Industry At blithequark, we are revolutionizing the pharmaceutical industry by offering personalized medicine solutions through compounding. Our mission is to provide a better experience for each customer and clinic we work with, and we are dedicated to making a positive impact on the healthcare industry. We believe that every individual deserves a tailored approach to their health, and we are committed to delivering exceptional care and service to our patients. If you are passionate about making a difference in people's lives and are looking for a career in a dynamic and innovative environment, then join us at blithequark as an Entry Level Pharmacy Technician – Customer Care and Medication Management Specialist. Our Mission and Values At blithequark, we are driven by a passion for personalized medicine and a commitment to excellence. Our mission is to interrupt the traditional one-size-fits-all approach to healthcare and instead offer a proactive, baseline-shifting approach to health. We believe that the human element is at the heart of everything we do, and we strive to build strong relationships with our patients, providers, and partners. We are more than just a compounding pharmacy – we are a team of dedicated professionals who are passionate about making a positive impact on the healthcare industry. Job Overview The Entry Level Pharmacy Technician – Customer Care and Medication Management Specialist is a critical role at blithequark, responsible for contacting provider offices to clarify prescription information and ensuring safe and accurate medication dispensing. This role requires strong communication skills, attention to detail, and the ability to work within digital pharmacy systems. As a key member of our team, you will be responsible for initiating and managing outbound calls to provider offices, documenting communication and outcomes in pharmacy software systems, and collaborating with pharmacists and internal teams to resolve outstanding prescription issues. Key Responsibilities Initiate and manage outbound calls to provider offices for prescription clarifications Document communication and outcomes in pharmacy software systems Collaborate with pharmacists and internal teams to resolve outstanding prescription issues Perform ancillary tasks to support prescription processing Uphold HIPAA standards and company policies during all interactions Provide exceptional customer service to patients and providers Work effectively in a fast-paced environment and prioritize tasks to meet deadlines Requirements and Qualifications To be successful in this role, you will need to have an active pharmacy technician license or certification, as required by state. Previous pharmacy or healthcare communication experience is preferred, but not required. You should have strong communication and organizational skills, be comfortable using digital tools and pharmacy software systems, and be able to work both independently and as part of a team. Essential Qualifications Active pharmacy technician license or certification, as required by state Previous pharmacy or healthcare communication experience preferred Strong communication and organizational skills Comfortable using digital tools and pharmacy software systems Ability to work both independently and as part of a team Preferred Qualifications Previous experience in a pharmacy or healthcare setting Knowledge of pharmacy software systems and digital tools Excellent customer service skills and ability to work with patients and providers Ability to work in a fast-paced environment and prioritize tasks to meet deadlines Skills and Competencies To be successful in this role, you will need to have excellent communication and interpersonal skills, with the ability to build strong relationships with patients, providers, and internal teams. You should be highly organized and able to prioritize tasks to meet deadlines, with a strong attention to detail and ability to work accurately in a fast-paced environment. You should also be comfortable using digital tools and pharmacy software systems, with the ability to learn new systems and technologies quickly. Key Skills and Competencies Excellent communication and interpersonal skills Strong organizational and time management skills Ability to prioritize tasks and meet deadlines Strong attention to detail and ability to work accurately Comfortable using digital tools and pharmacy software systems Ability to learn new systems and technologies quickly Career Growth and Development At blithequark, we are committed to the growth and development of our employees. We offer a range of training and development opportunities, including on-the-job training, mentorship programs, and continuing education courses. We also offer a range of career advancement opportunities, including promotions and lateral moves, to help you achieve your career goals. Work Environment and Culture At blithequark, we are proud of our positive and supportive work environment. We believe in fostering a sense of community and teamwork, and we offer a range of benefits and perks to support our employees' well-being and quality of life. Our benefits package includes employer-paid healthcare coverage, a choice of FSA/HSA, a voucher for new hire scrubs, parental leave, a 401(k) plan with matching contributions, and the benefit of weekends and holidays off. We also offer FREE COMPOUNDED MEDS to employees and immediate family members. Work Environment Regularly stand to communicate and engage with patients and colleagues Frequently use your hands for handling documentation, accessing information, and ensuring smooth operations Occasionally stand and walk within the facility Capable of lifting and moving items, even up to 50 pounds Work predominantly indoors in a collaborative setting with peers and pharmacists Compensation and Benefits We offer a competitive compensation package, with a pay rate of $18 - $20/hr. We also offer a range of benefits and perks, including employer-paid healthcare coverage, a choice of FSA/HSA, a voucher for new hire scrubs, parental leave, a 401(k) plan with matching contributions, and the benefit of weekends and holidays off. We also offer FREE COMPOUNDED MEDS to employees and immediate family members. Conclusion If you are passionate about making a difference in people's lives and are looking for a career in a dynamic and innovative environment, then join us at blithequark as an Entry Level Pharmacy Technician – Customer Care and Medication Management Specialist. We offer a range of benefits and perks, including a competitive compensation package, a positive and supportive work environment, and opportunities for career growth and development. to and start making a positive impact on the healthcare industry!