Deal Desk Analyst I - Human Resources Outsourcing (HRO)

About the positionResponsibilities• Collect and review PEO health and benefits new business prospect applications for accuracy and completeness. • Manage and validate client data, working with sales, broker, and implementation teams to ensure accurate documentation collection. • Structure PEO deals in CRM and perform due diligence on customer onboarding requirements. • Handle and collect PEO health and benefits applications, ensuring compliance with federal/state/local guidelines. • Manage client expectations and internal communications, maintaining strong relationships.• Gather and review new hire packets, benefit enrollment forms, and payroll information to ensure timely onboarding. • Facilitate problem resolutions for client employees by partnering with appropriate departments. • Work independently to resolve challenges and provide creative solutions to sales issues. • Demonstrate organizational skills by multi-tasking, setting priorities, and following up in a timely manner. • Provide recommendations to ADP leadership on best practices and training based on client feedback.Requirements• 3-5 years of experience in business operations, customer operations, or sales operations. • Experience in customer success or onboarding operations is a plus. Nice-to-haves• Ownership mindset with a focus on customer priority. • Excellent interpersonal and relationship management skills. • Strong written and verbal communication skills. • Proficiency in Excel, CRM tools, MS Word, and PowerPoint. • Meticulous attention to detail with strong analytical skills. • Ability to work in a fast-paced environment and meet deadlines.• Knowledge of HR and Payroll industry tools and best practices. Benefits• Hybrid work environment• Opportunities for professional development• Inclusive and diverse workplace culture Apply tot his job