Centralized Scheduling Rep Role
About the positionResponsibilities• Utilize critical thinking skills to assess and respond to a variety of situations, anticipating patients' needs. • Communicate in a professional, positive, and patient-focused manner with all patients, families, provider offices, and co-workers by phone. • Ensure accurate patient records and scheduled services through attention to detail. • Pre-register patients, validate demographics, and verify insurance information. • Schedule tests according to orders on file in a fast-paced environment.• Provide patients with preparation instructions for each scheduled procedure. • Coordinate the proficient scheduling of appointments to meet patient and department needs. • Understand and enforce compliance with Medicare Secondary Payer (MSP) and HIPAA Privacy Standards. Requirements• High School Diploma or GED• Experience in Patient Registration, EPIC, Patient Scheduling, and insurance verification. Nice-to-haves• Experience in a healthcare setting• Familiarity with BJC systems and processesBenefits• Paid Training• Remote work Monday - Friday 9-5:30 PM• Mandatory on-site training for 5 months at BJC at the Commons from 8-4:30• Saturday rotation every 16 weeks from 8-12 Apply tot his job