bolthires Remote Job (Live Chat) – Hiring Now – Indeed Jobs US
ad1 September 13, 2025 bolthires is hiringRemote Live Chat Support Representatives to join our expanding virtual customer experience team. This role is ideal for individuals who enjoy helping others, are comfortable communicating via chat, and are looking to start or grow a career with a global brand—all from the convenience of home. Job Description: As a Live Chat Support Representative, you will assist bolthires customers with inquiries, orders, account issues, product information, and general troubleshooting via the company’s secure chat interface.This is a non-phone, customer-facing role focused on fast, clear, and helpful responses. No previous experience is required—paid training is provided. This position emphasizes real-time written communication and the ability to manage multiple customer chats simultaneously with empathy and professionalism. Requirements: Must be 18 years or older Strong typing speed (minimum 40 WPM) and written communication skills Basic computer literacy and reliable internet connection Ability to multitask between chat windows and internal tools High school diploma or GED preferred Legally eligible to work in the United States Prior customer service or remote work experience is a plus but not requiredResponsibilities: Respond promptly to customer inquiries via live chat Resolve product questions, delivery issues, returns, and account concerns Provide accurate, valid, and complete information by using available tools Maintain a positive, empathetic, and professional tone at all times Escalate more complex issues to appropriate support departments Meet performance goals such as response time, customer satisfaction, and accuracyBenefits: 100% remote – work from home anywhere in the U.S.Competitive hourly pay Paid training and ongoing support Performance-based bonuses and advancement potential Health benefits (for eligible employees) Exclusive employee discounts and career development tools Company Overview: bolthires, a global leader in retail innovation, is redefining the future of customer service by investing in technology and people. As a Live Chat Support Representative, you’ll be part of a supportive remote community that values flexibility, integrity, and personal growth. bolthires is proud to create job opportunities that support work-life balance and career development.ad2 Apply tot his job