TTEC Work from Home Customer Support Representative Hiring Now

Job Summarybolthires is seeking dynamic and enthusiastic individuals to as Work from Home Customer Support Representatives. This is a remote, full-time position with a competitive salary and a flexible schedule. Enjoy the opportunity to work from the comfort of your home while receiving great benefits such as Health, Dental, Paid Training, and Paid Vacations... Job DescriptionAs a Work from Home Customer Support Representative at bolthires, you will be the first point of contact for our valued customers.Your role will involve assisting customers with their inquiries, resolving issues, and providing exceptional service to ensure a positive customer experience. We are looking for individuals who are passionate about customer service, have excellent communication skills, and can work efficiently in a remote environment. Your primary responsibilities will include handling customer inquiries via phone, email, or chat, providing accurate and timely information, troubleshooting technical issues, and escalating complex issues to higher-level support when necessary.You will be expected to maintain a high level of professionalism and empathy while interacting with customers, ensuring their satisfaction and loyalty to bolthires. To succeed in this role, you should be a self-motivated individual with the ability to work independently and manage your time effectively. You should have a clear understanding of customer service principles and possess strong problem-solving skills. Previous experience in a customer support role is preferred, but not required as comprehensive training will be provided.RequirementsHigh school diploma or equivalentExcellent verbal and written communication skillsStrong problem-solving abilitiesAbility to work independently and manage time effectivelyBasic computer skills and familiarity with customer service softwareReliable internet connection and a quiet workspacePrevious customer service experience is a plusResponsibilitiesRespond to customer inquiries via phone, email, or chatProvide accurate and timely information to customersTroubleshoot and resolve technical issuesEscalate complex issues to higher-level supportMaintain a high level of professionalism and empathyEnsure customer satisfaction and loyaltyAdhere to company policies and proceduresBenefitsHealth and Dental InsurancePaid TrainingPaid VacationsFlexible Work ScheduleRemote Work OpportunityEmployee Assistance ProgramsCareer Growth OpportunitiesEducational QualificationsHigh school diploma or equivalent (Required)Additional certifications or coursework in customer service (Preferred)ExperiencePrevious experience in customer support or a related field (Preferred but not required)Company Overviewbolthires is a globally recognized leader in financial services, committed to providing outstanding customer experiences.Our dedication to excellence has earned us a reputation for creating innovative solutions and delivering exceptional support to our customers. Join our diverse and inclusive team where you can grow your career and make a meaningful impact. If you are passionate about helping others and thrive in a fast-paced, dynamic environment, we encourage you to apply for the Work from Home Customer Support Representative position at bolthires. and become a part of our supportive and talented team! Check More JobsApply tot his jobApply tot his job