Seasonal Customer Service Agents (Remote – W-2 Agents) at blithequark

Are you a compassionate and empathetic individual with excellent communication skills? Do you thrive in fast-paced environments and enjoy making a meaningful impact on people's lives? If so, we invite you to join blithequark's team of Seasonal Customer Service Agents as we prepare for hurricane season. As a Seasonal Customer Service Agent at blithequark, you will be part of a dynamic team that provides critical support to individuals affected by natural disasters. You will work from the comfort of your own home, enjoying a flexible schedule and the satisfaction of knowing that your work is making a difference in the lives of others.About blithequarkblithequark is a leading provider of innovative solutions for individuals and communities affected by natural disasters. Our team of dedicated professionals is committed to delivering exceptional customer service, empathy, and care to those who need it most. As a Seasonal Customer Service Agent, you will be an integral part of our team, working closely with colleagues to provide timely and effective support to our customers. ResponsibilitiesAs a Seasonal Customer Service Agent at blithequark, your primary responsibilities will include:* Answering incoming calls and assisting customers affected by hurricanes with empathy, professionalism, and care* Providing accurate and timely support to customers, addressing their concerns and resolving their issues* Documenting call outcomes in company systems to ensure seamless communication and follow-up* Attending a paid 1–2 day virtual training session before activation to ensure you are equipped with the knowledge and skills needed to excel in this role* Remaining on standby for rapid deployment during hurricane season, ready to respond to customer needs at a moment's noticeRequirementsTo be considered for this role, you must meet the following requirements:* High school diploma or GED (required)* Must reside in Louisiana, Georgia, Alabama, or Texas (required)* Fluent in English; bilingual (English/Spanish) is preferred* Excellent typing, computer, and communication skills* Ability to work 8-hour shifts, including evenings and weekends* Quiet, dedicated home workspaceTechnical RequirementsTo ensure seamless communication and effective support, you will need to meet the following technical requirements:* Desktop or laptop (no Chromebooks or tablets)* Windows 10 or higher (64-bit only)* 8GB RAM minimum* CPU: Intel i5/i7 or AMD Ryzen (no Atom or Celeron processors)* Wired internet (Ethernet only) with:+ 20 Mbps download speed (minimum)+ 20 Mbps upload speed (minimum)+ Network latency no more than 250 ms+ Noise-cancelling headsetAdditional RequirementsTo ensure the highest level of customer satisfaction and support, you will be required to pass the following checks:* Background check* Technology compatibility check* Voice assessmentBenefitsAs a Seasonal Customer Service Agent at blithequark, you can expect to enjoy the following benefits:* Fully remote work environment* Paid training to ensure you are equipped with the knowledge and skills needed to excel in this role* Flexible scheduling to accommodate your needs and preferences* Meaningful, mission-driven work that makes a real difference in the lives of othersIf you are a motivated and compassionate individual with excellent communication skills, we invite you to apply for this exciting opportunity.Please click the link below to :Job Types* Temporary* SeasonalPay* $15.00 per hourBenefits* Work from home* Flexible scheduling* Paid training* Meaningful, mission-driven workShift* 8 hour shift* Day shift* Evening shift* Morning shift* Night shift* Overnight shiftWork Location* RemoteWe look forward to welcoming you to our team of Seasonal Customer Service Agents at blithequark!