Remote Customer Service Representative at bolthires – $45,000 – $50,000 per year

Job Description:bolthires is seeking a dedicated and attentiveRemote Customer Service Representative to. The ideal candidate will be responsible for communicating with our customers, offering assistance, and resolving inquiries in a timely and professional manner. This role requires the ability to handle a high volume of calls, emails, and chat inquiries daily. Our Customer... Service Representative will be the first point of contact for our customers, and should demonstrate a commitment to providing excellent service and support.Job Type:This is a full-time position with a rotating schedule that requires availability to work evenings, weekends, and holidays.Responsibilities:1. Respond to customer inquiries via phone, email, and chat.2. Provide accurate information about products and services.3. Handle complaints and escalations professionally.4. Document all customer interactions in the CRM.5. Follow-up on customer issues and ensure resolution.6. Participate in training and development programs.7. Meet or exceed performance goals and metrics. Benefits:1. Competitive salary with regular reviews.2. Comprehensive health benefits including dental.3. 401k retirement plan with company match.4.Employee discount on flights and other bolthires products.5. Paid time off and holiday pay.HourlySalary Range: $25 – $45, rotate timely within the range.Job Requirements:1. High school diploma or equivalent.2. Minimum of 1-year customer service experience.3. Proficiency in bolthires Office and CRM software.4. Excellent communication and interpersonal skills.5. Ability to work in high-pressure situations.Location:This is a remote position, but candidates must be based in the United States.Company Description:bolthires is a global leader in the aviation industry, known for our commitment to quality, innovation, and customer satisfaction.As a company, we value diversity and strive to provide a positive and inclusive work environment for all employees. We believe in investing in our people and offer numerous opportunities for growth and development.Educational Requirements:Candidates must possess at least a high school diploma or equivalent.Positive Work Environment:We are committed to fostering a positive work environment where employees feel valued and appreciated. We provide regular feedback and opportunities for professional development.:Interested candidates can apply through our website.Please include your resume and a cover letter explaining why you would be a good fit for this role. We look forward to hearing from you Apply tot his job