Part Time Customer Service Representative (Fully Remote / Entry Level) at blithequark

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two interactions are ever the same? If so, we invite you to join blithequark's team of customer service representatives as a Part Time Customer Service Representative (Fully Remote / Entry Level). As a key member of our customer support team, you will play a vital role in helping e-commerce stores provide top-notch service to their customers, ensuring their satisfaction and loyalty. About blithequark blithequark is a leading provider of innovative solutions for e-commerce businesses, empowering them to deliver exceptional customer experiences across multiple channels. Our mission is to revolutionize the way businesses interact with their customers, and we're looking for talented individuals like you to help us achieve this vision. What You'll Be Doing As a Part Time Customer Service Representative (Fully Remote / Entry Level) at blithequark, you will be responsible for providing live chat customer support to customers of our e-commerce store clients. Your primary goal will be to respond to customer inquiries in a timely, professional, and courteous manner, resolving issues and providing solutions that exceed customer expectations. Some of your key responsibilities will include: * Responding to customer inquiries via live chat on businesses' websites and social media accounts * Handling customer support questions and sales inquiries from existing and potential customers * Providing accurate and timely information to customers, resolving issues and escalating complex problems when necessary * Collaborating with internal teams to resolve customer issues and improve overall customer experience * Maintaining a high level of product knowledge and staying up-to-date on product offerings and promotions * Adhering to blithequark's quality standards and customer service policies Contract Length and Rate As a Part Time Customer Service Representative (Fully Remote / Entry Level) at blithequark, you will be working on a contract basis with no fixed term. Your hourly rate will be $25 per hour, providing you with a competitive income and the flexibility to work on your own schedule. Skills and Background To succeed in this role, you will need: * A device able to access social media and website chat functions (phone, tablet, or laptop) * The ability to work independently and manage your time effectively * A strong attention to detail and ability to closely follow provided steps and instructions * 10+ hours of availability per week to ensure consistent and reliable service to our clients * A reliable internet connection to ensure seamless communication with customers and internal teams Hours and Location As a remote worker, you will have the flexibility to work from anywhere with a reliable internet connection. We prefer candidates from Canada, but we welcome applications from qualified individuals worldwide. You will be required to work a minimum of 10 hours per week, with the option to work more hours as needed. Why Join blithequark? As a Part Time Customer Service Representative (Fully Remote / Entry Level) at blithequark, you will have the opportunity to: * Work with a dynamic and innovative company that is revolutionizing the e-commerce industry * Develop your customer service skills and experience in a fast-paced, dynamic environment * Collaborate with a talented team of professionals who are passionate about delivering exceptional customer experiences * Enjoy a competitive hourly rate and flexible scheduling * Take advantage of ongoing training and development opportunities to enhance your skills and career prospects If you're a motivated and customer-focused individual who is eager to make a difference, we encourage you to apply for this exciting opportunity. Please through the link below, and we'll be in touch to discuss your qualifications and next steps. We look forward to welcoming you to the blithequark team!