Online Support Associate – Seasonal
We are seeking a dependable and customer-focused Seasonal Online Support Associate to assist customers through email, chat, and online ticketing platforms. This is a fully remote, temporary role ideal for individuals with strong communication skills and a passion for helping others. Key Responsibilities• Respond to customer inquiries via chat, email, and online messages• Assist clients with scheduling, service information, and troubleshooting basic issues• Document customer interactions with accuracy• Escalate complex questions to the appropriate team• Maintain a professional, positive, and solution-focused attitudeQualifications• Previous customer service experience preferred• Strong written communication skills• Comfortable navigating online support tools• Ability to work independently and manage time effectively• Reliable internet connection• Availability during peak seasonal hours (varied schedule)Schedule &Compensation• Seasonal, temporary position (duration varies by business need)• Remote – work from home anywhere within the U.S.• Flexible shifts including evenings/weekends• Competitive hourly rateIf you’re ready to join a supportive team and help customers have a great experience, please submit your resume and a brief note about your availability. Job Types: Full-time, Part-time, SeasonalPay: $25.39 - $29.76 per hourBenefits:• 401(k)• 401(k) matching• Flexible schedule• Paid time off• Work from homeWork Location:Remote Apply tot his job