Midshift Call Center Nurse, RN-BSN
Job Description: • Triage Symptoms: Assess callers using evidence-based protocols • Deliver Immediate Care Advice: Recommend next steps, from self-care to urgent care, calmly and confidently • Offer Health Education: Counsel patients on medications, test results, and chronic condition management • Crisis Triage: Handle behavioral health, emergency, and complex calls with empathy and grace • Document Interactions: Accurately chart calls in our EHR and follow compliance protocols • Team Collaboration: Work closely with a supportive leadership team and fellow remote RNs Requirements: • 5+ Years of Recent Hands-On Acute Care RN Experience • ER or Med-Surg strongly preferred • Current Compact RN License in good standing from the state you are physically in • BSN Degree from an accredited American university • Confidence with phone-based care and multi-screen computer systems • Strong clinical judgment, emotional intelligence, and documentation skills • A mission-first mindset and passion for serving military-connected communities • Bonus Points If You Also Have: • Experience with behavioral health, mother-baby, and/or peds • Past work in telehealth, triage, or call center nursing • Familiarity with military healthcare systems or VA patients Benefits: • 100% Remote – Work From Home • Most schedules include Saturday and Sunday and do not rotate • Approximately 6 Weeks Paid Training | Monday–Friday, 8:00 AM – 4:30 PM • Competitive salary • Medical benefits • PTO • Holiday pay • We will assist with licensure in all 50 states within the first 90 days of hire Apply tot his job