[Remote] Technical Writer

Note: The job is a remote job and is open to candidates in USA. Piper Companies is seeking a Technical Writer to support an enterprise infrastructure and engineering team within a fast-growing technology-driven industry. The Technical Writer role is ideal for a detail-oriented professional with strong experience in networking, IT automation, and process mapping who can translate complex systems into clear, actionable documentation.

Responsibilities

• Document complex network topologies, automation pipelines, and infrastructure as code (IaC) environments to support engineering teams and end-users
• Partner with SMEs to design, map, and document operational workflows, playbooks, and procedural processes
• Build and maintain a centralized documentation repository in Confluence, organizing spaces, templates, and navigation for usability
• Translate technical networking concepts into clear SOPs, MOPs, and step-by-step user guides for varying audiences
• Manage document version control, ensuring updates reflect evolving infrastructure and automation scripts
• Collaborate with network engineers, DevOps teams, and IT stakeholders to validate accuracy prior to publication

Skills

• 3+ years of experience as a technical writer within IT, networking, cloud, or engineering environments
• Strong understanding of networking fundamentals including routing, switching, and firewalls
• Experience with automation tools such as Ansible, Terraform, and CI/CD pipelines
• Hands-on experience with diagramming tools such as Visio, Lucidchart, or Draw.io, and publishing within Confluence
• Exceptional written and verbal communication skills with the ability to simplify complex technical concepts
• Bachelor's degree in Technical Writing, Communications, Computer Science, or equivalent experience
• Experience working in Agile/Scrum environments
• Familiarity with Jira, GitHub, or similar ticketing/version control systems

Benefits

• Comprehensive benefits package including medical, dental, vision, 401(k), and PTO
• Remote work flexibility

Company Overview

Zachary Piper Solutions is an IT company providing government contracting solutions in support of the nation’s Intelligence Community. It was founded in 2011, and is headquartered in Mclean, Virginia, USA, with a workforce of 201-500 employees. Its website is http://zacharypiper.com/.

Company H1B Sponsorship

Zachary Piper Solutions has a track record of offering H1B sponsorships, with 1 in 2022, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.