Note: The job is a remote job and is open to candidates in USA. Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. They are looking for a Staff Software Engineer to join their Subscriptions and Membership Platform team, where the role involves building scalable web experiences that enhance patient retention and engagement.
Responsibilities
- Lead the design and architecture of scalable full-stack solutions aligned with product requirements
- Own the architecture of core subscription and membership systems, including billing correctness, lifecycle state management, plan changes, cancellations, and workflow orchestration across commerce, pharmacy, and fulfillment
- Partner closely with engineering teams across commerce, clinical care, pharmacy, and fulfillment to drive cross-functional technical initiatives and ensure platform decisions scale across the organization
- Provide mentorship on best practices, design patterns, and coding standards
- Advocate for team technical needs within the broader engineering organization
- Participate in product discovery and validation through prototypes and experiments
- Partner with product and design to ensure platform capabilities support an intuitive end-to-end customer experience
- Drive strategic technical decisions to improve security, scalability, and performance
- Break down complex projects into actionable tasks
- Establish and enforce consistent coding and testing standards
- Initiate efforts to reduce technical debt and enhance workflow efficiency
- Implement tools and processes for monitoring, incident response, and performance optimization
- Implement analytics and monitoring to demonstrate how engineering solutions directly impact key customer activation and reactivation KPIs
- Analyze metrics and user feedback to continuously improve the platform
- Maintain thorough technical documentation
- Conduct code reviews and facilitate knowledge-sharing initiatives
Skills
- 8+ years of software engineering experience, with at least 2 years in a Staff Engineer or equivalent senior technical leadership role
- Proven experience in building the platform infrastructure that drives patient retention, engagement, and satisfaction, preferably in a cloud environment (AWS)
- Proficiency in back-end technologies (Spring, Java, Kotlin, PostgreSQL)
- Demonstrated ability to optimize web service metrics (speed, reliability, etc.)
- Experience with building workflows (Temporal), monitoring (Datadog), experimentation frameworks (Growthbook, Optimizely, etc.), CI/CD (CircleCI, GitHub actions), etc
- Excellent problem-solving skills and the ability to think critically and strategically
- Strong communication and collaboration skills, with the ability to work effectively across teams
- Capable of prioritizing multiple projects in order to meet goals without management oversight
- Knowledge of front-end technologies such as HTML, CSS, and JavaScript frameworks (React, React Native, NextJS, GraphQL, TypeScript)
Benefits
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- 401k benefits with employer matching contribution
- Offsite team retreats
Company Overview
Company H1B Sponsorship