Note: The job is a remote job and is open to candidates in USA. ForTec Medical is an industry leader dedicated to improving patient health through innovative surgical technologies. They are seeking a Sr. Sales Enablement Manager responsible for enhancing sales training and onboarding programs, ensuring that sales teams are equipped with the necessary skills and tools to succeed.
Responsibilities
- The primary point of contact and internal expert for sales training, developing deep expertise in our products, sales process, and selling methodologies
- Is the key liaison with external sales training providers (e.g., Sandler-Keystone), managing relationships, content utilization, and reinforcement of key methodologies across the organization
- Develop, maintain, and evolve ForTec-specific sales training content to reinforce standardized best practices, focusing on key technologies and markets while aligning with compliance, regulatory, and ethical standards
- Partner with the Marketing and the Clinical Education team on new product launches, ensuring sales training materials are developed, field teams are prepared, and product messaging is consistent and aligned with clinical guidance
- Ensure all sales training materials are current, accessible, and well-organized within the LMS and/or Showpad platforms
- Define, track, and report on key training KPIs (e.g., ramp time, plan attainment, training completion, certification scores), using insights to continuously improve training effectiveness
- Partner with Sales Leadership to identify performance gaps and develop targeted training initiatives to address them
- Accountable for and continuously improving sales onboarding program for new TSMs and AMs, with a focus on accelerating ramp time and driving early productivity
- Manage and iterate a structured onboarding curriculum, coordinating cross-functional contributors (Sales Leadership, Clinical Education, Sales Operations, Marketing, Employee Engagement & Development) to ensure a comprehensive and consistent new hire experience
- Facilitate onboarding sessions and learning experiences, ensuring new hires are equipped with the skills, tools, and messaging required for field success
- Implement and manage a structured new hire certification program to validate readiness in core competencies, product knowledge, and selling methodologies prior to independent field execution
- Partner with Sales Leadership to support the transition from onboarding to the field, reinforcing training through early-stage coaching and follow-up development plans
- Develop and deliver training for the current and future tools in the sales technology stack (e.g., CRM, Ironclad CLM, Showpad, Power BI, and related tools)
- Drive adoption and effective utilization of sales tools by reinforcing best practices through training, documentation, and ongoing reinforcement
- Support onboarding and ongoing education related to all tools in the sales technology stack, ensuring consistent usage across new and tenured team members
- Collaborate with Sales Leadership to identify gaps in tool usage and user proficiency, leveraging CRM data and field feedback to inform training priorities
- Develop and maintain user-facing training resources, job aids, and documentation to support efficient and consistent tool usage
- Support change management and user adoption efforts for new tools, features, or process updates
- Travel nationally to support the full TSM/AM cohort, conducting field ride-along, in-person sales training sessions, and targeted coaching for both new and tenured team members
- Partner with Sales Managers to reinforce coaching consistency on observed skill and credibility gaps, training needs, and opportunities for improvement
- Provide actionable feedback and insights to Sales Leadership regarding individual and team performance trends and coaching opportunities
- Capture field insights and translate them into updates for onboarding, training content, and ongoing enablement programs
Skills
- 5+ years of experience in sales enablement, including onboarding, field coaching, and performance improvement initiatives
- Knowledge of accessing and using the Internet and advanced computer skills in Microsoft Outlook and Excel required
- Understanding of medical device regulatory and compliance standards as they relate to sales activities, product promotion, and customer interactions
- Excellent verbal, organizational, written, multitasking, and presentation skills required
- Strong coaching and feedback skills, with the ability to influence behavior change across varying experience levels
- Ability to analyze data and feedback and translate insights into actionable training strategies
- Sales and goal-oriented. Ability to work individually and as part of a team
- Ability to travel nationally for field training and coaching
- Bachelor's degree in sales, marketing, or related business degree preferred
- Prior direct sales experience strongly preferred, particularly in a quota-carrying medical/medical device role
- Experience with Sandler-Keystone or similar sales methodologies is highly desirable
- Familiarity with CRM (Microsoft Dynamics), Ironclad CLM, Power BI, Showpad, and LMS (LearnUpon) tools is a plus
Benefits
- Paid Time Off: Company-paid holidays, a floating holiday, and generous paid time off.
- Health & Wellness Support: Medical, dental, vision, short- and long-term disability, life insurance, critical illness insurance, accidental injury insurance, and a Health and Wellness Program.
- Future Planning: 401(k) with company match, annual profit-sharing opportunities, and free financial advising resources.
- Extras That Matter: Free Teladoc account, employee assistance programs. Employee referral bonuses, tenure milestone awards, holiday bonuses, and performance-based recognition and reward opportunities.
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