Note: The job is a remote job and is open to candidates in USA. Data Axle is a company focused on innovative digital marketing solutions, and they are seeking a Senior Account Manager to manage and expand client relationships. The role involves consultative selling, leading engagement groups, and ensuring exceptional account support for a portfolio of clients.
Responsibilities
- Serve as primary point of contact for servicing assigned client account(s)
- Lead multi-disciplined engagement groups comprised of resources from Analytics, Creative Design, Strategy, Production, Technology, and Data
- Analytics that focus on digital marketing program assessment, guidance, and execution
- Provide exceptional account support to build and maintain a positive relationship between the client and the Company
- Analyze existing accounts, qualify and validate customer-specific needs and develop solution criteria
- Monitor client preferences, identify and evaluate additional business opportunities with current clients to determine focus of growth and/or sales efforts
- Define potential client projects, propose pricing, and manage negotiations and fulfillment
- Work in collaboration with clients and internal business partners to support and profitably grow clients' digital marketing programs
- Forecast and track sales revenues and activities in a timely manner using customer relationship management (CRM) system and/or other tools
- Effectively and powerfully communicate the value proposition to existing customers, and coordinate and lead periodic business performance reviews
- Execute renewal and upgrade activities according to Company standards
- Travel as required to attend trade shows, client meetings, or other business engagements
- Mentor junior team members to help enhance their business acumen
- Contribute to the strategic approach and roadmap for product and service offerings
- Stay current with market developments, competitive offerings, technological advances, and company products
- Perform other miscellaneous duties as assigned by management
Skills
- Bachelor's degree or equivalent is required
- 5+ years of marketing experience required
- Passion for and curiosity of innovative digital marketing efforts
- Proactive approach to client consultation
- Creative thinking and motivation to innovate
- Problem solving abilities
- Ability to work across functional lines and lead collaborative engagements
- Keen decision-making logic to identify the strengths and weaknesses of alternative solutions
- High level of comfort with a technology-driven, fast-paced environment that requires ability to quickly synthesize multiple sources of data
- Ability to sufficiently communicate with individuals at all levels in the Company and with various business contacts outside of the Company in an articulate, professional manner
- Strong phone skills and written communications skills
- Strong presentation skills for effectively leading meetings of varying sizes and topics
- Digital marketing with an emphasis on email focus preferred
- Database experience preferred
- Cross-channel marketing preferred
Company Overview