Note: The job is a remote job and is open to candidates in USA. Haworth is a global pioneer in workspace design, seeking a Lead Program Manager to join their Sales & Design Technologies team in Holland, MI. The role involves providing program leadership for enterprise initiatives, leading complex programs, and ensuring alignment across multiple functions and external partners.
Responsibilities
- Lead large scale, cross functional programs from concept through delivery, with accountability for outcomes, timelines, risks, and stakeholder alignment
- Develop and maintain roadmaps and execution plans for initiatives including Design Automation, CET/Configura enhancements, Responsive AI, and Dynamics 365 CRM
- Serve as the primary integrator across Sales, Marketing, Design, IT, Spec Tools, and external partners-balancing competing priorities and advancing decisions
- Synthesize technical and subject matter expertise into concise, executive level recommendations, presentations, and program updates
- Design and execute communication and education plans tailored to multiple audiences to accelerate adoption, improve usage, and increase ROI
- Forecast, manage, and track program budgets; support funding strategies, scope decisions, and investment tradeoffs
- Oversee day to day program execution, including risk management, dependency tracking, status reviews, and continuous improvement of delivery processes
- Support client, dealer, and internal leadership conversations with informed, professional presentations on products, platforms, design, and brand
- Must be able to perform all essential job functions with/without accommodation
- Uses office automation, communication, software, and tools used in Haworth office environment
- Performs other duties within scope as assigned
Skills
- Bachelor's degree in Business, Project Management, Operations Management, Communications, or equivalent
- Education Equivalency: Associate's degree plus 2 years related experience or, High school diploma plus 4 years related experience
- 7 years of experience leading large-scale, cross-functional programs from concept through delivery, with proven accountability for timelines, outcomes, risk mitigation, and executive-level stakeholder alignment with Bachelor's Degree
- Or 5 years of experience leading large-scale, cross-functional programs from concept through delivery, with proven accountability for timelines, outcomes, risk mitigation, and executive-level stakeholder alignment with Master's Degree
- Track record of effectively integrating across teams such as Sales, Marketing, Design, IT, and external partners to drive alignment and decisions
- Current and continuing right to work in the United States without sponsorship
- Strong in decision making, marketing communications, stakeholder engagement, and change management
- Ability to build trust quickly and influence outcomes through collaboration with internal teams
- Experience delivering concise, executive-ready recommendations, presentations, and program updates
- Experience developing and executing communication, training, and adoption plans for new tools or processes
- Ability to forecast, manage, and track budgets and support investment decisions
- Experience managing initiatives involving enterprise platforms (e.g., Dynamics 365 CRM, CET/Configura, Design Automation, AI enabled tools)
Benefits
- 20 Days Paid Time Off: Plus, the option to buy up to 5 extra days.
- Health Benefits: Priority Health Medical options, Delta Dental, and Vision Insurance.
- 401k Match: Contribute 6% of your annual salary, and Haworth will match up to 7%.
- Insurance Coverage: Company-provided Short-Term Disability, Long Term Disability, and Life Insurance.
- On-Site Gym: Well-equipped gym, open 24/7.
- Annual Bonus Programs
- Tuition Reimbursement
- Volunteer Time Off
- Parental Leave
- Pet Insurance
- Zero Waste to Landfill
Company Overview