Note: The job is a remote job and is open to candidates in USA. Trident Consulting is seeking an IT Infrastructure Engineer for one of their clients, a global leader in Wealth Management. The role focuses on supporting, maintaining, and improving the business technology environment with an emphasis on network engineering and Cisco Meraki equipment.
Responsibilities
- Manage and support core business infrastructure, including networking, cloud platforms, identity systems, endpoint management, servers, security tools, and business-critical applications
- Administer and maintain Cisco Meraki infrastructure, including MX firewalls, MS switches, MR wireless access points, VLANs, VPNs, SSIDs, firewall rules, traffic shaping, and network security policies
- Support day-to-day IT engineering operations, including system monitoring, incident response, infrastructure maintenance, access management, upgrades, and service improvements
- Troubleshoot issues across LAN, WAN, Wi-Fi, VPN, DNS, DHCP, routing, switching, firewalls, Microsoft 365, Windows systems, cloud services, and endpoint platforms
- Design, deploy, and maintain infrastructure for office buildouts, expansions, hardware refreshes, and business technology projects
- Manage network and infrastructure documentation, including topology diagrams, IP address plans, VLAN assignments, system inventories, configuration standards, and support procedures
- Support Microsoft 365, Entra ID / Azure AD, Intune, Windows Server, endpoint management, security policies, and related infrastructure services
- Assist with user, device, and application access controls, including identity management, conditional access, MFA, and group-based permissions
- Partner with help desk, security, and other business teams to resolve escalated technical issues and improve the end-user experience
- Monitor infrastructure health, performance, licensing, warranties, alerts, and lifecycle replacement needs
- Participate in infrastructure planning, vendor coordination, change management, and post-deployment support
- Recommend improvements to system reliability, security, automation, documentation, and operational efficiency
Skills
- 6+ years of experience in IT infrastructure, systems engineering, network administration, or a similar technical role
- Hands-on experience supporting business IT infrastructure in a professional environment
- Experience with Cisco Meraki equipment and the Meraki Dashboard
- Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing, switching, NAT, VPNs, wireless networking, and firewall policies
- Experience supporting Microsoft 365, Windows systems, endpoint management, identity platforms, or cloud-based business infrastructure
- Ability to troubleshoot technical issues across multiple IT areas, not just networking
- Experience documenting infrastructure systems, support procedures, configurations, and change records
- Strong communication skills with the ability to work with both technical and non-technical users
- Ability to manage multiple priorities, follow change-control processes, and work independently
- Ability to facilitate off-hours work, on-call duties, and travel as needed
- Cisco Meraki, Cisco CCNA, Microsoft, Azure, Intune, or security-related certifications
- Experience with Microsoft Entra ID, Intune, Azure, Windows Server, Exchange Online, Teams, SharePoint, or related Microsoft 365 services
- Experience with network monitoring, endpoint management, vulnerability management, backup tools, or security platforms
- Familiarity with zero-trust security, conditional access, SASE, SD-WAN, and cloud-managed infrastructure
- Experience supporting office buildouts, network refreshes, firewall migrations, or multi-site environments
- Scripting or automation experience with PowerShell, Python, APIs, or similar tools
Benefits
- Benefits
- Remote
- Onsite
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