Note: The job is a remote job and is open to candidates in USA. BJAK is building a proactive AI smart assistant for everyday users to enhance their workflows. The Interaction Designer will focus on designing user interactions with AI-driven products, defining new interaction patterns and ensuring users maintain control and clarity in their interactions.
Responsibilities
- Design detailed interaction models for AI-driven flows, including how users initiate, monitor, pause, correct, and complete multi-step tasks
- Define interaction states for AI interfaces: idle, thinking, acting, waiting, uncertain, interrupted, failed, and recovered
- Design human-in-the-loop controls - how users review AI decisions, override actions, and stay informed without micromanaging
- Create interaction patterns for delegation, approval, correction, escalation, reversibility, and recovery
- Create detailed interaction specifications, annotated flows, and prototypes for engineering handoff
- Work with product and ML teams to translate system capabilities and constraints into usable interaction patterns
- Test interaction designs with real users to identify where AI behavior creates confusion, distrust, or friction
- Contribute to a shared library of HCI interaction patterns that can be reused across the product
Skills
- Experience as an interaction designer or senior UX designer with strong interaction design depth
- Ability to design at the micro level - states, transitions, edge cases, and failure handling
- Strong prototyping skills in Figma or equivalent tools
- Systematic thinking - able to map complex AI behavior into coherent user-facing interaction logic
- Clear understanding of HCI principles: user control, transparency, feedback, and graceful recovery
- Experience working closely with engineers to ensure interactions are implemented as designed
- Comfort designing for systems where output is non-deterministic and behavior can vary across sessions
- Strong judgment on when users should be guided, interrupted, asked for confirmation, or left alone
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