Note: The job is a remote job and is open to candidates in USA. Augeo is a global leader in enterprise-level engagement and loyalty platform technology, seeking a Gifting Experience Account Manager. This role focuses on building client relationships and delivering creative gifting solutions that align with clients' strategic goals, while managing project execution from concept to delivery.
Responsibilities
- Build a deep understanding of each client’s brand, audience, and objectives
- Lead discovery conversations and guide clients toward clear, thoughtful gifting strategies
- Act as a trusted partner; someone clients rely on for both perspective and follow-through
- Present ideas confidently and clearly, both virtually and in person
- Strengthen relationships over time, contributing to long-term account growth
- Translate client needs into creative, experience-aligned gifting solutions
- Lead sourcing efforts across a wide range of products, including opportunities to support onsite experiential gifting environments (e.g., gifting suites, curated displays, or in-event moments) when part of the broader program
- Contribute to how gifting comes to life within a space; considering product mix, presentation, and overall guest experience where applicable
- Partner with internal teams and vendor network to develop cohesive, well-considered proposals that account for both creative vision and executional feasibility
- Guide clients through selection, pricing, and approvals with confidence and clarity
- Ensure the gifting component aligns to the larger experience or program it supports, whether standalone or integrated into an event
- Bring a point of view on product, trends, and creative direction; grounded in what will work for the client
- Own projects from initial concept through final execution
- Manage timelines, budgets, and all moving pieces with a high level of organization
- Drive clear, proactive communication throughout the lifecycle
- Partner closely with vendors to ensure quality, accuracy, and on-time delivery
- Problem-solve in real time and navigate challenges with a calm, solutions-oriented approach
Skills
- 6+ years in a client-facing role within gifting, promotional products, or a related space
- 2+ years leading gifting product programs end-to-end, from strategy and sourcing through execution
- Proven ability to manage budgets, vendors, and multiple concurrent projects
- Strong communication skills; clear, concise, and persuasive
- Highly organized with strong attention to detail
- Comfortable operating in a fast-moving environment with shifting priorities
- Natural curiosity and awareness of trends within gifting, product, and brand experience
Benefits
- Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)
- Paid Long-Term disability and Life Insurance
- HSA/FSA plans
- Varying voluntary benefits such as critical, hospital, pet coverage and much more
- Employee benefit education, campaigns and wellness opportunities
- 401k retirement matching and financial planning resources
- Education reimbursement
- Several EAP resources
- 13 paid holidays and PTO time
- Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kudos
- Employee referral bonuses
- Employee group opportunities
- Fun, casual and flexible working environment that embraces the hybrid workstyle
- Career growth opportunities
- Summer internship program
Company Overview