Note: The job is a remote job and is open to candidates in USA. Draganfly Inc. is a recognized technology leader in the commercial UAV space, focusing on drone products and services. The Drone as First Responder (DFR) Program Manager will manage the deployment and success of DFR programs for public safety agencies, ensuring compliance and effective program implementation through coordination with various stakeholders.
Responsibilities
- Lead end-to-end implementation of DFR programs, including planning, deployment, launch, and post-deployment support
- Manage project timelines, resources, risks, and customer deliverables across multiple concurrent deployments
- Serve as the primary customer contact and coordinate cross-functional teams to ensure successful execution
- Track program outcomes, lead operational reviews, and develop scalable implementation best practices
- Partner with public safety agencies to assess readiness and develop DFR operational strategies
- Advise on staffing, workflows, dispatch integration, policy development, governance, and risk management
- Facilitate executive briefings, stakeholder workshops, and planning sessions
- Build trusted customer relationships and support long-term program growth
- Develop and maintain implementation playbooks, SOPs, deployment documentation, and standardized processes
- Coordinate site assessments, testing, flight validation, and launch readiness activities
- Ensure deployments meet customer requirements, quality standards, and operational objectives
- Guide agencies on FAA requirements, waiver processes, and DFR operational compliance
- Serve as the internal SME for DFR operations and implementation best practices
- Support customer demonstrations, pilot programs, technical evaluations, and pre-sales activities
- Collaborate with engineering teams on product validation and continuous improvement of DFR solutions
- Capture customer feedback and operational insights to inform product development
Skills
- FAA Part 107 Remote Pilot Certificate
- 6+ years of experience in UAS operations, aviation, public safety technology, or enterprise drone programs
- Minimum 3 years managing complex customer implementations or operational programs
- Demonstrated experience managing multiple complex projects simultaneously
- Experience leading customer-facing deployments and executive-level communications
- Ability to travel throughout North America (40–50%)
- Bachelor's degree in Aviation, Emergency Management, Criminal Justice, Engineering, Public Administration, or related field
- Experience implementing or operating Drone as First Responder (DFR) programs
- Experience working with law enforcement, fire service, emergency management, or public safety organizations
Benefits
- Health Coverage Reimbursement: We reimburse the cost of your existing or preferred healthcare plan (amount varies depending on family size).
- 401(k) program with employer matching
- Generous time-off program, including vacation, wellness days, and the week off between Christmas and New Year’s.
- Professional development support, including assistance in obtaining or maintaining role-relevant certifications (e.g., FAA Part 107 Remote Pilot Certificate, where applicable)
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