Note: The job is a remote job and is open to candidates in USA. TriVista is an award-winning global operational management firm that values creativity and collaboration. They are seeking a Director of Operations Improvement to lead consulting engagements, manage client relationships, and drive firm development while ensuring exceptional project delivery and team coaching.
Responsibilities
- Accountable to manage a limited number of accounts including maintaining relationships and grow revenue by maintaining key stakeholder relationships
- Actively farm new work across TriVista’s offerings from existing accounts by managing project relationships and staying in front of key contacts and accounts when projects complete
- Scope new engagement opportunities including identifying customer requirements and developing the TriVista approach, workplan, and costing to write discussion documents and engagement letters
- Pursue client expansion opportunities including converting diagnostic to implementation work and cross selling additional TriVista service lines
- Maintain regular contact with key contacts from existing network and historical engagements
- Engage in industry professional organizations to broaden experience and increase visibility (network)
- Participate in recruiting and interviews
- Participate in firm strategy development and execution
- Lead internal projects that build firm capability
- Assist in project and practice staffing decisions
- Responsible for the development execution of practice level strategy
- Responsible for maintaining and developing practice level marketing material and engagement letters
- Ensure development and maintenance of TriVista tools, templates, and methodologies
- Lead internal projects that build firm capability
- Responsible for scope development, project delivery, and client relationships
- Participate in key project activities and milestones including kickoff, project architecture, and client report out(s)
- Accountable for the quality of client engagement deliverable(s) and fulfillment of client objectives by effectively leading project teams to ensure exceptional performance
- Accountable for managing project team direction and ensuring project deliverable meets client expectations and scope of services
- Ensure internal project plan is developed, activities are completed, and milestones achieved
- Responsible to ensure project budget and margin are achieved
- Utilize various project management tools and best practices such as Gantt Charts, budget, risk assessment, work breakdown structures, RACI’s, etc
- Responsible for maintaining and building client relationships on projects to ensure both a successful project and maximize opportunity for future work
- Establish trusted advisor relationships with private equity sponsors and senior client management during engagements
- Participate in client meetings and provide advice as requested
- Build, lead, and coach teams of internal and external resources, as appropriate and as required
- Coach and lead project teams through project engagements as well as in internal growth opportunities
- Provide frequent and authentic feedback to direct and indirect reports
- Proactively provide training to staff
- Actively participate in the performance management process
- Embody and uphold the firm’s values and act as a conscientious member of the organization
- Ability and willingness to undertake up to 75% travel domestically and internationally is required
- Perform other duties and responsibilities as required, assigned, or requested
Skills
- 10+ years of combined experience in manufacturing or operations areas: (e.g., continuous Improvement, S&OP/SIOP, supply chain optimization, sourcing, footprint consolidation, inventory management, facilities/warehouse design, logistics)
- Proficient user of PowerPoint, Excel, Word. Other analytical and data visualization tools are beneficial (e.g. R, Tableau, etc.)
- Experience with Business financials including P&L, Balance Sheet, and Cash flow. Ability to track value creation initiatives to bottom line results
- Presents an executive level presence and can demonstrate an ability to articulate ability to apply and execute transformational changes to a business
- Ability to collaborate across traditional business functions and understand impact of business process changes across the organization
- Knowledge and understanding of how high performing teams operate, understand gaps and inefficiencies
- Demonstrated leadership in managing, coaching, and inspiring teams to achieve business goals and objectives
- Strong project management methodology background, including Agile and Waterfall methodologies to manage schedule, scope, issue, and risk management experience, change management, planning, and analysis
- Excellent financial and business acumen as well as operational analytical skills
- Self-motivated with high initiative and drive to complete assignments on time with exceptional quality
- Excellent client engagement skills
- Excellent presentation and written communication skills
- Passionate attention to detail and accuracy
- Highly organized and able to balance multiple priorities
- Authorized to work in the US on a full-time basis
- 4-year degree, preferably with a focus in supply chain management, finance, engineering, business, or related field and/or combination of education and relevant experience
- Lean and/or Six Sigma Certification or ability to obtain once employed
- Ability and willingness to undertake up to 75% travel domestically and internationally is required
- 5+ years in senior operational leadership positions (manufacturing, distribution, supply chain, operations) preferred
- 3+ years of consulting experience with manufacturing and distribution companies with the ability to scope and deliver engagements across multiple service lines preferred
- MBA preferred
Benefits
- Performance bonuses
- Comprehensive benefits package
Company Overview