Note: The job is a remote job and is open to candidates in USA. Duende Software is defining the identity infrastructure category and is seeking a Developer Content Operations Manager to enhance their developer content distribution. This role focuses on building and managing systems to ensure that Duende's technical content reaches the appropriate audiences through various channels, while maintaining high standards of technical accuracy and credibility.
Responsibilities
- Build and operate Duende’s developer content distribution system across organic search, AEO/GEO, email, community channels, partner ecosystems, developer newsletters, GitHub, Stack Overflow, .NET communities, and other high-intent developer surfaces
- Turn Duende’s technical expertise from Product, Engineering, and Customer Success into content that can be distributed across multiple formats and channels without diluting technical accuracy
- Create repeatable workflows for repackaging core technical ideas into articles, guides, tutorials, change log explainers, comparison content, short-form posts, newsletter content, community responses, and partner-ready assets
- Build a content distribution calendar that aligns audience needs, business priorities, product launches, SEO/AEO/GEO opportunity, ecosystem conversations, and internal expert availability
- Improve Duende’s visibility in the places developers already look for answers, including search engines, AI answer engines, docs-adjacent discovery paths, technical communities, and trusted peer surfaces
- Build systems for earning authority through backlinks, community participation, external technical relationships, and contribution to relevant developer ecosystems
- Own the content operations required to support distribution, including intake, prioritization, review, publication, metadata, localization, governance, CMS workflows, docs coordination, and AI-assisted production
- Establish reporting across both distribution performance and operational health, including reach, engagement, search visibility, rankings, backlinks, referrals, assisted pipeline, publication velocity, and content reuse
- Maintain a high bar for technical credibility, clarity, and usefulness in every piece of content Duende publishes or distributes
Skills
- Proven ability to drive distribution of developer, technical, or B2B software content across multiple channels
- Experience growing visibility through organic search, developer communities, newsletters, partner channels, documentation surfaces, social platforms, or other high-intent technical channels
- Strong developer audience fluency, especially around SDKs, developer tools, infrastructure software, APIs, platforms, security, or identity
- Experience turning expert technical input into a larger portfolio of useful, accurate, distributed content
- Strong understanding of content repurposing, channel strategy, technical SEO, metadata, content briefs, editorial calendars, and performance measurement
- Technical literacy sufficient to work credibly with engineers, review code-adjacent content, understand developer workflows, and protect accuracy
- Familiarity with content operations tools such as CMS platforms, docs platforms, DAM systems, analytics tools, project management systems, and AI-assisted content workflows
- Strong analytical ability, including comfort tracking distribution performance, operational KPIs, search visibility, engagement, backlinks, conversion paths, and feedback loops
- Strong written and verbal communication skills, with an ability to simplify complex technical ideas without distorting them
- Ability to work cross-functionally with Product, Engineering, DevRel, Marketing, Sales, and external contributors
- Familiarity with .NET, C#, OAuth 2.0, OpenID Connect, JWTs, SAML, identity infrastructure, or security/developer tooling
- Experience building relationships with external developer surfaces such as GitHub, Stack Overflow, technical communities, foundations, partners, influencers, or independent technical creators
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