Note: The job is a remote job and is open to candidates in USA. Springboard combines world-class online learning with high-touch human support to help people change or advance their careers. The Content Development Manager will own the creation of high-quality instructional content across various programs, collaborating with subject matter experts and leveraging AI tools to enhance the learning experience.
Responsibilities
- Own the full lifecycle of course content development across multiple modalities. We’re looking for someone who has a wide range of content development experience across written learning materials, instructional video, live sessions (eg., webinars), audio content, and beyond
- Act as a “Learning Producer” for new courses – developing a vision for both synchronous and asynchronous learning components of courses – and executing on that vision
- Write, edit, and proofread instructional content to a high standard of clarity, accuracy, and learner-friendliness, leveraging AI tools
- Build relationships and collaborate closely with subject matter experts, instructors, and presenters to refine, elevate and gamify lectures and presentations
- Leverage AI tools to accelerate and enhance content development workflows
- Partner cross-functionally with project managers, the LX team, client-facing teams, and other internal stakeholders to ensure content meets business objectives and launch timelines
- Maintain and continuously improve content quality standards across the team
Skills
- 8–10 years of experience in learning design, content development, and/or course development
- Demonstrated end-to-end ownership of course creation — from concept through final production
- Content development experience across modalities: written content, video production, live/webinar facilitation, learning games, audio/podcast production, etc
- Exceptional writing, proofreading, and editing skills. You are the colleague people send drafts to because you have an impeccable editing eye
- Proven ability to work with SMEs and instructors to sharpen and refine their material – and translate it into course elements
- An outcomes focus: experience designing and building learning experiences attached to ambitious KPIs
- Ability to independently manage your own project timelines
- Demonstrated experience using AI tools to support content development
- A portfolio or examples of work you've built and are proud of
- Experience developing AI, tech, or data courses OR background in healthcare or Allied Health instructional content
- People management experience is not required, but is a bonus
Company Overview