Note: The job is a remote job and is open to candidates in USA. Johnson & Johnson is a leader in healthcare innovation, seeking an Advanced Program Manager for Ottava. This role involves managing a team, developing surgical programs, and ensuring successful execution of complex healthcare solutions.
Responsibilities
- Manage, coach, and develop the Advanced Program Specialist team, including all Advanced Program Specialists (APSRs), while reinforcing execution, accountability, and performance across markets
- In partnership with Clinical Sales and Capital Sales teams, engage key stakeholders to define program goals, success metrics, and adoption strategies
- Partner with Field Service Engineering and hospital staff to ensure operational readiness for program launch, including OR setup and workflow integration
- Coordinate and support all clinical and operational readiness activities required to support safe and effective program implementation
- Support comprehensive training strategies for surgeons, clinical staff, and support teams, including coordination of required educational activities and post-training activities to drive competency, confidence, and sustained adoption
- Drive technology adoption by maintaining a consistent and visible clinical presence during the initial learning curve, including attendance at all early cases to provide real-time guidance, coordination, and problem-solving
- Utilize change management principles to align stakeholders, overcome barriers to adoption, and drive program engagement across teams
- Generate and communicate clear proof points demonstrating program value, clinical impact, and operational success
- Capture and standardize best practices to support scalable program development and deployment across hospitals and health systems
- Build and maintain strong relationships with key opinion leaders, healthcare professionals, and relevant stakeholders to support program growth and advocacy
- Support identification, development, and management of proctor networks to enable training and adoption at scale
- Partner with cross-functional teams to support medical education strategy and broader training initiatives as needed
- Ensure compliance with all regulatory, quality, and organizational requirements across program activities
- Support continuous improvement by measuring and evaluating the effectiveness of training programs and overall program performance
Skills
- A minimum of a bachelor's degree
- Relevant healthcare or medtech experience required
- Demonstrated ability to execute independently in the field and support a high workload across multiple programs, accounts, and stakeholders
- Demonstrated ability to learn and communicate technical product as well as clinical knowledge of disease states to physicians and economic buyers is a must
- The ability to travel extensively up to 75%, including overnight travel within the assigned territory is a must for the role
- Required to work in a hospital, ASC setting, attending live patient cases as when required as part of the job and wear necessary protective gear (i.e. lead aprons, masks, etc.)
- Self-starter who performs well with autonomy and problem solver who can think critically in high pressure environments
- Works well with the team and frequently shares sales strategies key learning with sales management and with peers
- Receptive to constructive feedback and collaborates and works well within a matrix team environment
- Proven ability to articulate customer needs and feedback to the entire organization as needed
- Must be highly organized with the ability to manage multiple projects/tasks simultaneously and effectively prioritize projects and tasks
- Ability to communicate at a high level and high frequency level on a daily basis with sales management and the broader organization
- Ability to work in a regulated environment in compliance to ISO 13485 and 21 CFR 820
- People leadership, team lead, mentoring, or field coaching experience preferred; candidates with demonstrated ability to lead through influence may also be considered
- Experience in complex capital, surgical, or robotics environments preferred
Benefits
- Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- This position is eligible to participate in the Company’s long-term incentive program.
- Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period10 days
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
Company Overview
Company H1B Sponsorship