Note: The job is a remote job and is open to candidates in USA. Creator Match is a leading tech-enabled agency helping top B2B/SaaS/AI brands build and scale world-class Creator programs. The Account Manager will own brand partner relationships and drive successful campaign execution, ensuring clear communication and high client satisfaction across a portfolio of active campaigns.
Responsibilities
- Provide brand partner relationship management and campaign coordination support for assigned client campaigns or accounts
- Support clear brand communication, campaign alignment, organized follow-through, client confidence, and successful delivery of agreed-upon campaign outcomes
- Manage multiple concurrent client campaigns simultaneously — each at a different phase of the campaign lifecycle
- Deliver recurring outputs (status updates, agendas, wrap reports) on time without prompting
- Coordinate execution across internal and external stakeholders
- Manage event logistics end-to-end: venue coordination, vendor communication, guest lists, and day-of execution
- Prepare client-facing updates, performance summaries, and post-campaign reports
- Facilitate kickoff calls, check-ins, and wrap-up meetings
- Manage client feedback loops and ensure implementation across relevant teams
- Coordinate across campaign managers, leadership, and finance stakeholders
Skills
- Experience serving as primary client contact in marketing, advertising, agency, or social media campaigns
- Strong client communication and expectation management skills across all stages of a campaign
- Ability to proactively surface concerns, maintain brand confidence, and resolve issues without unnecessary escalation
- Ability to manage multiple concurrent campaigns in different phases (sourcing, content review, live, wrap) without task slippage
- Experience translating brand objectives into campaign briefs and coordinating execution across internal and external stakeholders
- Strong understanding of KPIs, campaign metrics, and performance reporting
- Disciplined approach to tracker maintenance, timeline management, and cross-functional handoffs
- Delivers recurring outputs (status updates, agendas, wrap reports) on time without prompting
- Experience planning and executing client-facing events including brand dinners, creator meetups, influencer activations, or sponsor events
- Ability to manage event logistics end-to-end: venue coordination, vendor communication, guest lists, and day-of execution
- Proven ability to represent the brand professionally in live, client-facing settings
- Comfort managing last-minute changes and real-time problem-solving during events
- Experience preparing client-facing updates, performance summaries, and post-campaign reports
- Proven ability to facilitate kickoff calls, check-ins, and wrap-up meetings
- Manages client feedback loops and ensures implementation across relevant teams
- Communicates with clarity and professionalism via Slack, email, and video conferencing
- Experience coordinating across campaign managers, leadership, and finance stakeholders
- Strong organizational skills to track deliverables, approvals, and timelines across multiple clients
- Ability to manage escalations, resolve issues efficiently, and maintain forward momentum
- Proficiency with project management tools (Notion, Asana, Monday.com, or similar) and CRM systems
- Operates autonomously with proven ability to manage client relationships with minimal supervision
- Uses own tools, systems, and workflow to deliver consistently on defined scope
- May serve multiple clients concurrently; Creator Match work must receive committed, reliable availability
- Self-directed and outcome-accountable — does not require task-level direction to execute
- Preference for experience with B2B marketing or LinkedIn/professional platform campaigns
- Creator marketing knowledge is valued but can be developed on the job
Company Overview