Note: The job is a remote job and is open to candidates in USA. Arlo Solutions is an information technology consulting services company that specializes in delivering technology solutions. The HR Operations Analyst plays a critical role in supporting end-to-end HR service delivery and is responsible for running and analyzing HR reports, tracking KPIs, and supporting recruiting and hiring activities.
Responsibilities
- Support end-to-end HR service delivery across personnel actions, employee lifecycle changes, and HR transactions
- Coordinate closely with Payroll to ensure accurate processing of hires, terminations, changes, and audits
- Assist with benefits administration coordination, including eligibility tracking, enrollments, and employee inquiries
- Support general HR inquiries and conduct research of policies and procedures, as needed
- Maintain accurate employee data across HR systems and ensure compliance with internal policies and applicable regulations
- Support onboarding, offboarding, and employee documentation processes in partnership with HR leadership
- Run standard and ad-hoc HR reports related to headcount, turnover, hiring activity, benefits, and workforce trends
- Track and maintain HR and Talent Acquisition KPIs (e.g., time-to-fill, pipeline metrics, hiring volume, retention, turnover, and other workforce data)
- Support HR dashboards and reporting for leadership, ensuring data integrity and consistency
- Assist with audits, data validation, and reconciliation across HR, ATS, and payroll systems
- Support recruitment and hiring efforts across corporate and program roles
- Assist with requisition tracking, job postings, candidate workflow coordination, and interview scheduling
- Partner with Recruiters and Hiring Managers to ensure hiring processes are followed and timelines are met
- Support offer coordination, pre-employment steps, and hiring documentation
- Track recruiting activity and hiring metrics to support TA planning and performance reporting
- Identify opportunities to improve HR processes, workflows, and reporting efficiency
- Support documentation of HR procedures, SOPs, and job aids
- Serve as a liaison between HR, Talent Acquisition, Payroll, I.T., PMO and internal stakeholders to ensure smooth service delivery
- Provide responsive, professional support to employees and managers on HR-related inquiries
Skills
- Bachelor's degree in Human Resources, Business Management, Business Administration, Analytics, or a related field
- 2–4 years of experience in HR operations, HR analytics, Talent Acquisition support, or a related HR role
- Experience running reports and working with HR data across HRIS and ATS platforms
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
- Proficiency with Microsoft Excel and HR systems
- Excellent communication, organizational, and collaboration skills
- Experience supporting recruiting or Talent Acquisition teams
- Familiarity with HR KPIs, workforce metrics, and reporting dashboards
- Experience working in a government contracting or professional services environment
- Knowledge of payroll coordination and benefits administration processes
- HR certification (PHR, SHRM-CP) or progress toward certification
Company Overview