Roanoke Insurance Group Inc. is part of Munich Re Group, focusing on specialty and marine lines of insurance. The Associate Account Manager, Logistics Insurance will assist customers with securing quotes, maintain relationships, and support the sales staff in providing insurance services.
Responsibilities
- Assist prospects and customers with securing quotes for cargo and cargo related liability insurance
- Create and maintain positive relationships with customers and carriers
- Provide service to company’s sales staff and clients, including proposals, special quotes, binders, certificates of insurance and CoverageDock referrals
- Contribute to insurance marketing, servicing, and strategic consulting efforts with current clients in the logistics industry, representing Roanoke in the highest professional manner
- Verify insurance company billings/discrepancy reports as required
- Assist in the production of new business and handle existing accounts as required
- Responsible for coordinating the initial renewal effort for assigned cargo and liability policies
Skills
- Excellent customer service skills to explain and provide our products in a prompt and accurate fashion
- Above average math skills to work with numbers and percentages
- Ability to work effectively and independently in a virtual environment
- Strong analytical skills and ability to make decisions, problem solve and think on your feet
- Proficiency with written and oral communication; ability to provide information in a clear, concise manner with an appropriate level of detail, empathy and professionalism
- Strong organizational skills to maintain documentation in an orderly and accurate manner
- Ability to build relationships and work as part of a team in a positive and professional manner
- Experience in standard office programs (Windows, Word, Excel) and strong aptitude working with Agency Management system and other proprietary software
- Bachelor's degree preferred or equivalent work experience
- P&C Producer's License in domicile state preferred, but not required at start of employment
Benefits
- Generous healthcare plans
- Voluntary dental & vision plans
- 401(k) plan
- Flexible spending plans
- Health Savings Accounts (HSA)
- Paid time off
- Paid holidays
- Tuition reimbursement
- Short/long term disability
- Paid Parental Leave
- Employee Assistance Program (EAP)
- Employee Wellbeing Program
- Community involvement
- Life insurance
Company Overview
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