Join arenaflex, a leading airline company, in its mission to connect people to what's important in their lives through friendly, reliable, and affordable air travel. As an arenaflex Slope Specialist, you will play a vital role in ensuring the smooth operation of our ground tasks, providing exceptional customer support, and contributing to the success of our team.
**About arenaflex**
arenaflex is an Equal Opportunity Business that continues to seek opportunities to reflect the communities we serve. We welcome candidates with diverse backgrounds, experiences, and perspectives. As a company, we are committed to providing a positive and inclusive work environment that fosters growth, learning, and innovation.
**Job Summary**
As an arenaflex Slope Specialist, you will be responsible for coordinating planes on the ground, handling freight and baggage, and ensuring our ground tasks run smoothly and efficiently. You will work in a fast-paced environment, collaborating with other Ground task groups to meet flight departure schedules. If you are a problem-solver who enjoys working in a dynamic setting and providing excellent customer service, we encourage you to apply for this exciting opportunity.
**Key Responsibilities**
* Provide friendly and efficient service to customers, responding to their queries and resolving issues in a timely and professional manner.
* Work in a helpful spirit to ensure the success of our organization, collaborating with colleagues and other stakeholders to achieve common goals.
* Load, unload, service, guide, and direct aircraft at slopes and terminals, ensuring that all tasks are completed safely and efficiently.
* Receive and record customer baggage, air cargo, mail, and company materials as required.
* Handle all aspects of loading, storing, and unloading cargo, baggage, airmail, and company materials, following a predetermined plan received either electronically or physically from a Task Specialist.
* Submit, either electronically or physically, a Freight Receptacle Stacking Slip (CBLS) to a Task Specialist.
* Receive, transport, and deliver freight and baggage to and from aircraft and record these activities.
* Distribute, gauge, stack, get, and convey air freight, checking air freight handled against accompanying documents to identify any discrepancies or inconsistencies and correct routine errors.
* Protect customers' baggage, air freight, air mail, and COMAT from weather, loss, theft, damage, and destruction.
* Use jetway steps regularly to convey items checked at the door to the aircraft container.
* Inspect freight documents for accuracy and correct documents as necessary.
* Perform interior aircraft cabin cleaning manually, including clearing upholstery, cleaning windows, galleys, and removal compartments according to established procedures.
* Clean and service restrooms, operate latrine trucks, and dispose of contents according to established protocols.
* May perform duties of a Provisioning Specialist, including loading aircraft cabin interiors for flights with equipment and supplies such as writing, removal, and decline compartments and supermarket items according to relevant procedures. Maintain a stock of such items and supplies.
* Transport cabin and cleaning equipment between aircraft storage areas.
* Operate or drive mechanical equipment, such as belt loaders, air start units, lift trucks, push back pulls, sack truck, latrine truck, and de-icers.
* Physically move around push trucks and containers.
* Work or travel between passenger terminals, sheds, and airfreight offices, both inside and outside.
* May be exposed to a wide range of weather conditions, noise, and vibrations for extended periods.
* Complete forms and procedures associated with work tasks according to established methods, and enter such data into the company's data system as required.
* Responsibilities may vary by size and association of station.
**Essential Qualifications**
* Ability to work with others as part of a team, and work under stressful circumstances.
* Should be able to complete the Slope Specialist training program with a 90% or higher average and assessment period.
* Ability to understand documents, follow procedures, learn and grasp slope tasks methodology, rules, and guidelines.
* Should be aware of hazardous situations and be able to handle crises on a case-by-case basis.
* Should work under close time constraints to achieve rapid aircraft turns.
* Should satisfy all prepping guidelines as illustrated in the Ground Tasks Worker Handbook and the Work Agreement.
* Should be able to be aware of moving vehicles or aircraft and use radio equipment. Should be able to convey information and instructions verbally as well as through radio equipment.
**Preferred Qualifications**
* No education prerequisite.
* No experience prerequisite.
* Authorizing/Confirmation:
+ Should have a valid state driver's license.
+ Should be able to obtain a SIDA identification and meet all local airport requirements.
+ May be required by Station Initiative to obtain a Customs Seal and meet all requirements to work international flights.
**Physical Abilities**
* Should be able to lift and move objects of 70 pounds as well as frequently lift loads of 40 to 50 pounds on raised surfaces.
* Should be able to climb, bend, twist, crawl, and stoop consistently and for extended periods.
* Should be able to work in confined or high places.
* Should be able to carry heavy items up and down jetway steps.
**Benefits and Perks**
* Fly free of charge, as an honor, on any open seat on every arenaflex flight (your qualified dependents as well).
* Up to a 9.3% 401 organization match, dollar for dollar, of your qualified compensation, per check.
* Potential for yearly Profit Sharing commitment toward retirement - when arenaflex benefits, you profit.
* An association-based job that includes working assigned shifts based on position. Movements can include early mornings, late nights, weekends, and holidays.
* S. citizenship or current approval to work in the U.S. required and no current or future work approval sponsorship available.
**How to Apply**
If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity. Visit our website at [arenaflex website URL] to learn more about our company culture and values. Apply now and join the arenaflex team in its mission to connect people to what's important in their lives.
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