Join the Walmart Team: Empowering Retail Leadership
At Walmart, we're on a mission to help people save money so they can live better. As a global retail leader, we're constantly evolving to meet the changing needs of our customers. We're seeking a talented and ambitious Coach/Operations Manager Trainee to join our team in Altoona, IA, and play a key role in shaping the future of retail.
About the Role
As a Coach/Operations Manager Trainee, you'll embark on a comprehensive development program designed to equip you with the skills, knowledge, and expertise needed to excel in retail leadership. You'll work closely with our experienced store teams to drive sales growth, improve customer satisfaction, and develop the next generation of retail leaders.
Key Responsibilities
- Lead and Develop Teams: Teach, train, and mentor associates to achieve exceptional customer service standards and drive business results.
- Customer Service Excellence: Model and demonstrate the One Best Way (OBW) service model, manage customer service initiatives, and ensure customer needs are successfully resolved.
- Drive Financial Performance: Review and evaluate P&L statements, manage budgeting and forecasting, and control expenses to achieve sales and profit goals.
- Associate Development: Hire, train, and mentor hourly associates, providing supervision and development opportunities to drive talent growth.
- Operational Excellence: Coordinate and complete job-related activities, develop relationships with key stakeholders, and identify opportunities for process improvement.
- Compliance and Risk Management: Ensure compliance with company policies and procedures, and support company mission, values, and standards of ethics and integrity.
Essential Qualifications
To succeed in this role, you'll need:
- 2 years of college; OR
- 1 year's retail experience and 1 year's supervisory experience; OR
- 2 years' general work experience and 1 year's supervisory experience.
For facilities that sell firearms, you'll be required to successfully complete a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
Preferred Qualifications
To stand out as a candidate, you'll ideally have:
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
Skills and Competencies
To excel in this role, you'll need:
- Strong leadership and communication skills.
- Ability to drive business results and achieve sales growth.
- Excellent customer service skills and a customer-centric approach.
- Analytical and problem-solving skills to drive process improvement.
- Ability to work in a fast-paced, dynamic environment.
Career Growth Opportunities
As a Coach/Operations Manager Trainee, you'll have access to comprehensive training and development programs designed to accelerate your career growth. You'll work closely with experienced leaders and have opportunities to develop new skills, take on new challenges, and advance to senior leadership roles.
Work Environment and Company Culture
At Walmart, we're committed to creating a diverse and inclusive work environment that values unique styles, experiences, identities, abilities, ideas, and opinions. We believe in fostering a culture of continuous learning, innovation, and collaboration.
Compensation, Perks, and Benefits
We offer a comprehensive benefits package, including:
- Multiple health plan options, including vision and dental plans for you and your dependents.
- Financial benefits, including 401(k), stock purchase plans, life insurance, and more.
- Associate discounts in-store and online.
- Education assistance for associates and dependents.
- Parental Leave Pay during military service.
- Paid Time off, including vacation, sick, and parental leave.
- Short-term and long-term disability benefits.
Join Our Team!
If you're a motivated and ambitious professional looking to accelerate your career in retail leadership, we want to hear from you. Apply now to join our team as a Coach/Operations Manager Trainee and take the first step towards a rewarding and challenging career.
At Walmart, we believe in empowering our associates to make a real impact in their communities and drive business success. We're committed to creating a diverse and inclusive work environment that fosters growth, innovation, and collaboration. If you're passionate about delivering exceptional customer service, driving business results, and developing talent, we encourage you to apply today.
Apply Now