Join Our Team: Driving Success in Wholesale Club Operations
At BJ's Wholesale Club, we're more than just a retail warehouse club - we're a community-driven organization dedicated to helping our members save on the products and services they need for their families and homes. With a presence in over 235 clubs and eight distribution centers across the country, we're committed to providing outstanding service and convenience to our members. As a key member of our team, you'll have the opportunity to make a real impact on our members' shopping experiences and contribute to the success of our business.
About the Role: Assistant Night Manager
We're seeking an experienced and skilled Assistant Night Manager to join our team in Roanoke, VA. As an Assistant Night Manager, you'll play a critical role in overseeing the club and directing the work of the overnight team in the absence of the Night Manager. Your expertise and leadership skills will be essential in driving business results, developing team members, and ensuring excellent member service.
Key Responsibilities:
- Oversee club operations and direct the work of the overnight team in the absence of the Night Manager
- Coach, teach, and develop overnight team members to ensure excellent member service and effective merchandising
- Lead through change, model leadership competencies, and build credibility to drive business growth
- Communicate effectively with team members, provide timely direction and feedback, and drive business results
- Teach, coach, and lead team members through the club level training process, supporting team member engagement and development
- Ensure a safe and positive environment and experience for team members and members
- Drive a culture of inclusion and diversity, working collaboratively with team members to achieve goals
- Guarantee service excellence through all points of contact, setting service standard expectations for team members
- Lead teams to deliver GOLD club standards daily, maintaining a clean, organized, and well-merchandised store
- Acquire a deep knowledge of key metrics and reporting for total club and department performance, driving performance and profitability
Major Tasks, Responsibilities, and Key Accountabilities:
- Supervise the club and overnight team members in the absence of the Night Manager
- Model and provide excellent member service, coaching and developing overnight team members to do the same
- Train, coach, motivate, recognize, and provide input on evaluation of overnight team members
- Ensure merchandise is properly displayed, has appropriate signage, and is available for sale in proper quantities
- Follow and execute company directives related to merchandising, resets, and sales initiatives
- Operate a forklift in a safe and efficient manner, inspecting equipment prior to use and following established safety standards
- Maintain all club policies and procedures, ensuring team members follow safety and sanitation guidelines
- Utilize online task management system (MyWork) to manage workflow, track, and monitor daily club operations
Qualifications and Requirements:
To be successful in this role, you'll need:
- A valid driver's license
- Forklift operator certification (or willingness to be certified by BJ's)
- At least 18 years of age
- Prior forklift operating and merchandising experience
- Demonstrated leadership capabilities, including supervising cross-functional teams and driving results
- High school diploma, college degree, and/or big box wholesale, retail, grocery, and/or management experience (preferred)
- Open shift availability required
What We Offer:
At BJ's Wholesale Club, we're committed to supporting our team members' well-being and providing a comprehensive benefits package. This includes:
- Weekly pay
- Generous time off programs to support busy lifestyles
- Benefit plans for changing needs, including medical, dental, and flexible spending options
- Opportunities for career growth and development
- A collaborative and inclusive work environment
Work Environment and Company Culture:
As an Assistant Night Manager at BJ's Wholesale Club, you'll work in a fast-paced, dynamic environment that requires a high level of energy and enthusiasm. You'll be part of a team that's passionate about delivering exceptional service to our members and driving business results. Our company culture is built on a foundation of respect, inclusivity, and teamwork, and we're committed to supporting our team members' well-being and success.
Compensation and Benefits:
The pay range for this position is starting from $18.00. Actual salaries will vary depending on factors including location, education, experience, and qualifications.
Are You the One We're Looking For?
If you're a motivated and experienced leader with a passion for driving business results and developing team members, we want to hear from you. Submit your application today to join our team as an Assistant Night Manager in Roanoke, VA.
Join our team and be part of a dynamic organization that's shaping the future of wholesale club operations. Apply now and take the first step towards a rewarding career with BJ's Wholesale Club!
Apply Now