Career Path Services is a nonprofit organization focused on workforce development and employment training. The Employment Specialist will help clients overcome challenges and secure employment through personalized coaching, training, and support, while managing a caseload and connecting participants with community resources.
Responsibilities
- Initial Engagement: Reach and invite customers to apply for services. Conduct employer and participant outreach and recruitment, orientation and eligibility determination, initial assessment, and service plan development. Participant and employer outreach involves regular in-person meetings, primarily around Lakewood and Puyallup (and other locations in Pierce County, as needed)
- Service Components for Individualized Career and Training Services: Build a Customer Service Plan that prepares participants for unsubsidized employment at a family supporting wage. Responsible for supervising a caseload of participants by providing comprehensive caseload management, documenting services, and managing an individual practitioner budget. Provides the following services: comprehensive case management, job readiness training, job search assistance (career coaching, labor market information, skills assessments and workshops, resume and interviewing coaching), job retention services, English language acquisition, job skills training, and job placement
- Program Completion and Transition Strategies: Ensure appropriate timelines and lengths of participation, help the participant achieve their customer service plan to allow for an orderly exit of participants from services, and manages caseload sizes. Tasks include job placement, transition and contingency planning
- Data Entry: Conduct timely, accurate and complete data input for registrations and enrollments, status changes, exits/terminations and post exit MIS in the division’s operating system
- Provide Comprehensive Services: Initial contact, interviewing, assessing customers to determine work readiness/employability, offering information about service/training options and community-based resources, engaging seekers into appropriate pathway services suited to their individual needs and/or facilitating handoff to one-on-one services provided by program staff. Create goal setting specific to customer's needs and develop customized goals for customers
- Track Program Progress: Work to reduce wait time, eliminate lines and connect job seekers to value added services as quickly as possible, track customer activity. Stay current on all commerce programs, workshops, and activities and refers guests to appropriate resources as needed
- Network: Develop, expand, and maintain working relationships with partners, employers, and fund sources that achieve desired outcomes by identifying needs, developing solutions, establishing goals, and executing plans. Timely, consistent, and professional communication is essential to the success of the program
Skills
- High School Diploma or GED
- Minimum one-year of experience working with workforce development, social services, job placement, job development, sales, job coaching, employment and training, or related field
- Requires advanced level use of: Microsoft Word, Excel, PowerPoint, and Outlook; LinkedIn, and other business-related networking applications, as appropriate
- Must be able to work in a culturally diverse and fast-paced environment and demonstrate a commitment to diversity, equity and cultural competency
- Daily availability of personal vehicle or alternate method of transportation sufficient to meet the daily transportation requirements of the position is a condition of employment
- A Bachelor's Degree in: Business Administration, Human Resources, Social Work, Communication, Workforce Development, Psychology, or Sociology. Appropriate work experience may be substituted for the education requirement
- Certified Workforce Development Professional (CWDP)
- Experience working with refugee and immigrant populations and/or lived experience as a member of a refugee or immigrant community
- Bilingual or multi-lingual language(s) common to our customers (e.g., Spanish, Russian, Ukrainian, Dari, Farsi, Marshallese)
- Demonstrated success working in a performance based system
- Demonstrated success working with people from a variety of backgrounds which may include disabilities, criminal history, homeless, family violence, poverty etc
- Experience in public speaking and presentations to a diverse community
Benefits
- Leading health care package, including medical with both F.S.A. and H.S.A. options, dental, and vision
- Basic Life and AD&D Insurance, Short Term Disability, and Long Term Disability Insurance
- Voluntary/supplemental group term life insurance, group AD&D insurance, hospital indemnity coverage, accident coverage, critical illness coverage, legal coverage, and identity theft coverage
- 403(b) Retirement Plan with a leading employer discretionary contribution
- Paid Vacation (accrue 12 hours/month), Sick (accrue 8 hours/month), Bereavement, Jury Duty and Military Leave
- 13 Paid Holidays, including a Floating Holiday and a Birthday Holiday
- Internet & Cell Phone Reimbursement Allowance and Personal Development Reimbursement Allowances
- Tuition Reimbursement program and a qualified employer for the Federal Loan Forgiveness Program
Company Overview
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