Help Our Clients Succeed and Build Something Great While You’re at It
Join us at Markit, a leading international company that’s been simplifying and bringing transparency to IT purchasing for over 20 years. We’re proud to operate in 50 countries and to serve some of the world’s most respected Fortune 500 and Forbes Global 2000 companies.
We’re looking for a highly professional Client Success & Operations Manager to represent Markit in Turkey.
This is not a typical support role — it’s an opportunity to combine client support, operations, and account development while contributing to Markit’s growth in the Turkish market. Think of it as a mix of customer success, account management, operations, business development, and country representation. This role also includes managing one local team member, adding a people-leadership dimension to the position.
Your mission is to grow Markit’s business locally, support our valued clients, lead your local team, and act as our trusted representative on the ground.
This is a remote role with a full-time employment contract. However, you must be based in Turkey, to actively grow the business by meeting with clients and distributors in person.
Proven customer-facing customer success and sales experience, with a track record of meeting or exceeding targets in a B2B environment
Fluent spoken and written English
Strong ability to work independently, take initiative, and manage diverse responsibilities
Excellent communication, organization, and relationship-building skills
Interest in the IT industry
Prior experience managing or mentoring a team member, or clear readiness to take on a first people-management responsibility
Strong advantage:
Experience in IT hardware procurement and/or IT Sales
Experience working with international clients
Act as the single point of contact for Markit’s operations in Turkey
Deliver high-quality client support, from order processing to issue resolution and warranty handling
Build and maintain strong, long-term client relationships
Identify growth opportunities within existing accounts and support business expansion
Manage and support one local team member, ensuring smooth day-to-day operations
Learn and master our internal sales platform and back-office systems
Coordinate with international teams to ensure seamless operations
Represent Markit locally, setting the standard for service excellence and professionalism
Competitive pay — fixed salary reviewed yearly, plus a quarterly performance bonus
Health & time off — sick leave, vacation, plus all regional public holidays
Equipment & stability — laptop and work tools provided
At Markit, you’ll have the opportunity to leverage your expertise and contribute to our “Helping Clients Succeed” philosophy, which sets us apart and makes us outstanding in the industry You will always be up to date with IT industry trends and collaborate with some of the world’s largest distributors, vendors, and organizations across various industries. By joining Markit, you’ll work closely with Markiteers worldwide in an inspiring and empowering environment. Our values-driven recruitment ensures that professionalism, loyalty, transparency, and kindness are at the core of everything we do.
Are You Ready for a Rewarding Challenge?
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To innovate. To execute excellence. To make an impact. To celebrate. To lead locally and collaborate globally.