About the Role
We’re a retention-first marketing agency supporting fast-growing e-commerce brands. We pride ourselves on tight operations, fast turnaround times, and clear communication. Our team operates with structure and discipline while staying flexible and collaborative. This role blends coordination, communication, and hands-on execution across modern lifecycle platforms.
Job Summary
We’re hiring a full-time Campaign Coordinator who can manage campaign timelines, communicate clearly with strategists and project managers, and also build a QA email/SMS campaign directly. You’ll keep projects moving, ensure all deliverables stay on track, and handle the end-to-end setup of assets inside modern email and SMS programs.
If you’re organized, proactive, detail-focused, and able to move fast without sacrificing accuracy, this role is built for you.
Core Tasks
Coordination
- Manage campaign timelines and ensure deliverables move smoothly from creative to implementation
- Update Asana tasks throughout the build process
- Communicate proactively with strategists, PMs, and creatives
- Ensure all assets, briefs, and calendars stay organized and up to date
- Join client calls to provide status updates or take notes
- Flag roadblocks early and surface issues before they become delays
Implementation
- Build email and SMS campaigns inside modern lifecycle platforms
- Set up segmentation, tagging, UTMs, and filtering logic
- Schedule campaigns and flows according to the marketing calendar
- Troubleshoot basic to intermediate technical issues (events, profile inconsistencies, dynamic content)
- Conduct full QA across emails and SMS (links, rendering, device checks, dynamic content, formatting, scheduling)
- Follow structured SOPs with precision and consistency
Must Have
- 1 to 3 years of experience coordinating digital marketing campaigns or working inside modern email/SMS platforms
- Strong English communication skills (spoken and written)
- Extremely organized, dependable, and proactive in communication
- Fast-moving executor who maintains accuracy under speed
- Comfortable with process-heavy, detail-driven work
- Confident in managing timelines and juggling multiple campaigns at once
- Able to handle basic-to-intermediate troubleshooting
- Comfortable using Asana and Slack in a structured operational environment
- Eager to grow in both coordination and lifecycle execution
- Must be available during US hours — specifically 9am–5pm in CT, MT, or PT
Nice to Haves
- Client-facing relationship management experience
- Eager to grow in both coordination and lifecycle execution
- 1–2+ years working in an eCommerce-related role within an agency setting
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