Job Title: Experienced Data Entry and Claims Specialist – Customer-Focused Claims Processing and Record Management

Remote Full-time
Job Description: About blithequark At blithequark, we are a dynamic and innovative organization dedicated to delivering exceptional customer experiences through our cutting-edge solutions. Our team is passionate about making a positive impact on the lives of our customers, and we are committed to fostering a culture of collaboration, creativity, and continuous learning. As a Data Entry and Claims Specialist at blithequark, you will play a vital role in supporting our mission by providing top-notch claims processing and record management services to our valued customers.Job Summary We are seeking an experienced Data Entry and Claims Specialist to at blithequark. As a key member of our customer service team, you will be responsible for processing claims, maintaining accurate member records, and providing exceptional customer service to our clients. If you are a detail-oriented, customer-focused individual with excellent communication skills and a passion for delivering high-quality results, we encourage you to apply for this exciting opportunity. Key Responsibilities Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.Meets or exceeds departmental quality and service standards by delivering routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately. Makes routine & non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines. Determines eligibility and confirms effective dates for benefit elections based on contractual guidelines.Leverages critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, platforms. Maintains accurate member records by verifying dates, names, salary figures, and other information provided by groups. Applies policy provisions for effective dates, evidence of insurability and other pertinent information to determine necessary changes. Considers the customer experience in all actions, recognizing what needs to be done to meet customer needs and demonstrating flexibility and responsiveness on system work independently.Qualifications Education and Experience * High School or GED (Minimum Required)* No prior experience required, but a strong desire to learn and grow in a dynamic environment is essential. Other Skills and Abilities * Ability to perform repetitive tasks while maintaining speed of work, accuracy, and attention to detail without loss to productivity. * Ability to perform under stress in cases of emergency, critical, or hazardous situations. * Ability to work with others in a team environment. * Demonstrates ability to work in a fast-paced environment.* Demonstrates interpersonal skills with a collaborative style. * Demonstrates organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail. * Demonstrates solid relationship management skills with internal and/or clients (e.g., management, peers, colleagues, customers, etc.). * Demonstrates the ability to use sound judgment and discretion regarding confidential information. * Proficiency with bolthires Office Suite (Word, Excel, PowerPoint, Outlook).* Successfully completes regulatory and job training requirements. Career Growth Opportunities and Learning Benefits At blithequark, we are committed to helping our employees grow and develop their skills and careers. As a Data Entry and Claims Specialist, you will have access to:* Ongoing training and development opportunities to enhance your skills and knowledge. * Mentorship and coaching from experienced colleagues to support your growth and success. * Opportunities for advancement and career progression within the company.* A dynamic and supportive work environment that encourages collaboration, creativity, and innovation. Work Environment and Company Culture Blithequark is a dynamic and innovative organization that values diversity, equity, and inclusion. We are committed to creating a work environment that is inclusive, respectful, and supportive of all employees. As a Data Entry and Claims Specialist, you will be part of a team that is passionate about delivering exceptional customer experiences and making a positive impact on the lives of our customers.Compensation, Perks, and Benefits We offer a competitive compensation package that includes:* A salary that reflects your skills and experience. * Opportunities for bonuses and incentives based on performance. * A comprehensive benefits package that includes health, dental, and vision insurance, as well as retirement savings and paid time off. * A dynamic and supportive work environment that encourages collaboration, creativity, and innovation. If you are a motivated and customer-focused individual with a passion for delivering high-quality results, we encourage you to apply for this exciting opportunity.Please apply including your resume and a cover letter, to. We look forward to hearing from you! Equal Employment Opportunity Blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, respectful, and supportive of all employees.
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