Healthcare Virtual Assistant (US) (Remote) (Remote)
Be part of Aptum Virtual Solutions pioneering team for Healthcare Virtual Assistants. Works closely with medical professionals in the US. Be in the forefront and ensure that the best interests of the healthcare provider, patient, and medical establishment are met. You Will... Manage inbound and outbound calls to and from patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verificationNavigate through different EMR (Electronic Medical Records) systems such as "Cerner, Epic, AthenaNet/AthenaHealth, NextGen"Verify the healthcare insurance coverage and eligibilityProvide exceptional administrative support which includes (data entry, appointment scheduling, email management, record management, and time-keeping)Establishing a professional relationship with medical professionals and patients; Acts as a primary liaison between patients and providersStrict adherence and compliance with the HIPAA policyYou Are:Excellent in communication, both oral and writtenDemonstrating excellent time management, strong attention to detail, accuracy, impartiality, organization, and computer competencesAt least 1-2 years of experience in a medical-related background or account; work experience with US medical insurance companiesIntermediate skills with Gsuite and/or bolthires OfficeFamiliar with Medical TerminologiesA healthcare-related degree is (highly preferred)A professional license in nursing, health, or behavioral sciences is (highly preferred)HIPAA Certification is a plus.System RequirementsComputer Processor: Core i3-5th gen / AMD A8 / Ryzen 3 (2015 or later)Computer Memory/RAM: at least 8.00 GBComputer Operating System: at least Windows 7Headset: Any USB type headset with a noise-canceling featureJoin Us! Employment Type: CONTRACTORApply tot his job