Experienced Virtual Assistants for Personal Injury Law Firm – Customer Service and Sales Experience at blithequark

Introduction to blithequark At blithequark, we are revolutionizing the way personal injury law firms operate by leveraging the power of virtual assistants. As a leader in the industry, we are committed to providing exceptional customer service and sales experiences to our clients. Our team is dedicated to making a positive impact on people's lives, and we are looking for talented individuals to join our mission. If you are a motivated and experienced virtual assistant with a background in customer service and sales, we want to hear from you. Job Overview We are currently hiring virtual assistants to work from the comfort of their own homes, with full-time positions available (40 hours per week). As a virtual assistant at blithequark, you will have the opportunity to work in various departments, including client support, reductions, demands preparation, medical management, intake case management, and senior case management. Our comprehensive training program will ensure that you have the skills and knowledge necessary to succeed in your role. Available Positions Client Support Specialist Reductions Specialist Demands Preparation Specialist Medical Management Coordinator Intake Case Manager Senior Case Manager Responsibilities As a virtual assistant at blithequark, your responsibilities will vary depending on the department you are hired for. Some of your key responsibilities may include: Answering, screening, and forwarding incoming calls to the appropriate person Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable Logging phone calls and documents into our online document management system Assisting office staff with clerical duties, such as faxing, copying, and organizing/maintaining files Maintaining frequent communication with clients and answering their questions Obtaining insurance coverage information in a timely manner Following up with medical treatments and ensuring proper care Obtaining medical provider records and bills Communicating with insurance companies on treatment status and updating adjuster information on the system Qualifications and Required Skills To be successful as a virtual assistant at blithequark, you will need to possess the following qualifications and skills: Punctuality and reliability Commitment to working overtime on occasion Fluency in English and Spanish Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Self-starter and multi-tasker Ability to work independently Computer (Desktop or Laptop) with Core I5 or above, 12 GB of Ram, and at least Windows 10 installed USB noise-cancelling headsets Webcam for daily meetings and huddles Internet speed of 35Mbps Download and 15Mbps Upload Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our virtual assistants. As a member of our team, you will have access to comprehensive training programs, ongoing support, and opportunities for advancement. Our goal is to help you succeed in your role and achieve your career goals. Work Environment and Company Culture At blithequark, we pride ourselves on our positive and supportive work environment. Our team is dedicated to making a difference in people's lives, and we are passionate about what we do. As a virtual assistant, you will be working from the comfort of your own home, with the flexibility to manage your schedule and workload. We believe in work-life balance and strive to create an environment that is conducive to productivity and job satisfaction. Compensation, Perks, and Benefits We offer competitive monthly payments of $1000, plus $50 to cover transfer fees. Payments are processed once per month and deposited on the last business day of each month. You will also have the option to choose how you receive your payment, including direct deposit, PayPal, Payoneer, and Wise. To apply for this exciting opportunity, please send your updated resume in English in PDF format, along with a 2-minute video introducing yourself and telling us about your work experience and skills. Please ensure that your video is recorded in a quiet environment with no background noise. You can use Loom or a regular video with your cellphone, and send us the Google Drive link with your video attached. Please make sure the Google Drive link is set up as public. In your video, please introduce yourself and tell us a little bit about who you are, including your name, last name, age, country of location, and what motivates you. Tell us about your previous work experience and skills learned, and describe your work-from-home setup, including details of your computer, internet speed, and other relevant information. Conclusion If you are a motivated and experienced virtual assistant with a background in customer service and sales, we encourage you to apply for this exciting opportunity at blithequark. Our team is dedicated to making a positive impact on people's lives, and we are looking for talented individuals to join our mission. Don't miss out on this chance to work with a leading personal injury law firm and take your career to the next level. and become a part of our dynamic team!