Experienced Pharmacy Customer Service Associate Certification - Join blithequark's Dynamic Team

Are you passionate about delivering exceptional customer experiences and making a positive impact in the healthcare industry? Do you have a strong desire to work in a dynamic and supportive environment where you can grow and develop your skills? If so, we invite you to join blithequark's team as a Pharmacy Customer Service Associate Certification. About blithequark Founded in 1901, blithequark proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. With a commitment to being the first choice for pharmacy, retail, and health services, blithequark is dedicated to building trusted relationships that create healthier futures for customers, patients, team members, and communities. Job Objectives As a Pharmacy Customer Service Associate Certification at blithequark, you will play a vital role in delivering a distinctive and delightful customer experience. Your primary objectives will be to: * Model and deliver exceptional customer service, ensuring a positive experience for every customer and patient * Register sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service * Assist the pharmacist, under direct supervision, in the practice of pharmacy, using pharmacy systems to obtain patient and drug information and process prescriptions Job Responsibilities/Tasks As a Pharmacy Customer Service Associate Certification, your responsibilities will include: Customer Experience * Engage customers and patients by greeting them and offering assistance with products and services * Resolve customer issues and answer questions to ensure a positive customer experience * Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience Operations * Provide customers with courteous, friendly, fast, and efficient service * Recommend items for sale to customers and recommend trade-up and/or companion items * Register customer purchases on assigned cash registers, collect cash, and distribute change as requested * Process voids, returns, rain checks, refunds, and exchanges as needed * Take customers to OTC aisles when possible to assist in locating products * Keep counters and shelves clean and well merchandised, take inventory, and maintain records * Check in and price merchandise as required or as directed by store manager or communicated by the shift leader Pharmacy Operations * Perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager, including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly * Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions * Assist pharmacists in scheduling and maintaining work flow * Report prescription errors to the pharmacist on duty and adhere to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program Training & Personal Development * Earn and maintain PTCB certification through the designated PTCB training program and/or state required certification/registration * Attend training and complete PPLs requested by Manager or assigned by corporate and acquire continuing education credits * Maintain knowledge and skill in healthcare and pharmacy, including latest news and developments About Us At blithequark, we are committed to creating a positive and supportive work environment that fosters growth and development. Our team members are passionate about delivering exceptional customer experiences and making a positive impact in the healthcare industry. Essential Qualifications * Must be fluent in reading, writing, and speaking English (except in Puerto Rico) * Requires willingness to work flexible schedule, including evenings and weekend hours Preferred Qualifications * Prefer six months of experience in a retail environment * Prefer prior work experience with blithequark * Prefer good math skills to fill prescriptions accurately, including counting, measuring, and weighing medications * Prefer good computer skills * Prefer knowledge of store inventory control * Prefer PTCB certification What We Offer * Competitive compensation and benefits package * Opportunities for career growth and development * Collaborative and supportive work environment * Recognition and rewards for outstanding performance * Comprehensive training and development programs If you are passionate about delivering exceptional customer experiences and making a positive impact in the healthcare industry, we invite you to apply for the Pharmacy Customer Service Associate Certification role at blithequark. Please click on the link below to : We look forward to welcoming you to our team!