Experienced Part Time Customer Service/Lot Attendant – U-Haul Equipment Inspection and Customer Support
Are you a people person with a passion for delivering exceptional customer service? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we invite you to join the blithequark team as a Part Time Customer Service/Lot Attendant. As a key member of our team, you will play a vital role in ensuring that customers receive the best possible experience when interacting with blithequark's products and services. About blithequark blithequark is a leading provider of moving and storage solutions, serving do-it-yourself movers and their households since 1945. With a commitment to innovation and customer satisfaction, we have become a household name in the industry. Our team is dedicated to providing exceptional service and support to our customers, and we are seeking like-minded individuals to. Job Summary As a Part Time Customer Service/Lot Attendant, you will be responsible for providing exceptional customer service to our customers, both in person and over the phone. You will also be responsible for inspecting and maintaining equipment, dispatching and returning equipment, and participating in ongoing continuous education through blithequark University. This is a part-time position, requiring weekend and holiday availability. Key Responsibilities * Assist customers inside and outside a blithequark center with blithequark products and services * Use smartphone-based technology to manage rentals and inventory * Move and hook up blithequark trucks and trailers * Clean and inspect equipment on the lot, including checking fluid levels * Answer questions and educate customers regarding products and services * Prepare rental invoices and accept equipment returned from rental * Install hitches and trailer wiring * Fill propane (certification offered through blithequark upon employment) * Drive a forklift (certification offered through blithequark upon employment) * Participate in ongoing continuous education through blithequark University * Other duties as assigned Minimum Qualifications * Valid driver's license and ability to maintain a good driving record * High school diploma or equivalent * Willingness to learn * Part-time availability (weekends and holidays) * Must have a valid driver's license * Customer service and basic computer skills * Ability to work indoors and outdoors (truck sanitation included) Work Environment The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. Benefits * Career stability * Opportunities for advancement * Mindset App Reimbursement * Gym Reimbursement Program * Health insurance & Prescription plans, if eligible * Paid holidays, vacation, and sick days, if eligible * Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision Plans * Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey’s SmartDollar Program Why Join blithequark? * We offer a unique opportunity to work in a fast-paced and dynamic environment where no two days are the same. * Our team is dedicated to providing exceptional service and support to our customers, and we are seeking like-minded individuals to. * We offer a range of benefits and perks, including career stability, opportunities for advancement, and a comprehensive benefits package. * We are committed to creating a culture of health and wellness, and we offer a range of programs and services to support our employees' physical and mental well-being. If you are a motivated and customer-focused individual who is looking for a new challenge, we invite you to apply for this exciting opportunity. Please through our website, and we will be in touch to discuss your qualifications further. Note blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a culture of inclusion and respect, and we strive to provide a work environment that is free from harassment and discrimination.