Experienced Full Stack Remote Customer Support Specialist for blithequark - Business Development and Travel Industry Expertise

Are you a results-driven individual with a passion for the travel industry? Do you have a proven track record of success in business development and customer support? If so, we encourage you to apply for the Experienced Full Stack Remote Customer Support Specialist role at blithequark. As a key member of our Outreach team, you will be responsible for developing and maintaining strong business relationships with travel agency accounts, driving sales growth, and delivering exceptional customer experiences. About blithequark and the Travel Industry blithequark is a leading provider of travel packages and experiences, offering a unique blend of innovative products and exceptional customer service. As a subsidiary of blithequark, we leverage the company's extensive network and expertise to deliver unparalleled value to our customers. The travel industry is constantly evolving, and we're committed to staying ahead of the curve by investing in new technologies, products, and services that meet the changing needs of our customers. Key Responsibilities As a Remote Customer Support Specialist, you will be responsible for: * Developing and maintaining strong business relationships with assigned travel agency accounts to promote and sell blithequark products and services. * Identifying new business opportunities to support company objectives and drive sales growth. * Conducting sales calls with key agency contacts to deliver product and service updates, discuss sales opportunities, and review account performance. * Proposing and executing partnership agreements that drive mutual benefit and revenue growth for blithequark and our agency partners. * Developing and executing strategic business development plans, including marketing and co-op advertising plans, to drive sales growth and account engagement. * Evaluating client business needs, assessing account performance, and developing strategic proposals to drive growth and achieve sales objectives. Essential Qualifications To be successful in this role, you will need: * Two years of experience in the travel industry, preferably in sales or business development. * Excellent verbal and written communication skills, with the ability to effectively communicate with diverse stakeholders. * Proficient in MS Word, Excel, and PowerPoint, with the ability to learn new software applications. * Strong numerical ability, with the ability to manage financial transactions and analyze sales data. * Consistently prioritizes the safety and security of self, others, and personal data. * Embraces diverse individuals, thinking, and styles, and is committed to creating an inclusive work environment. * High school diploma or equivalent required; bachelor's degree from a four-year college or university preferred. * Must be at least 18 years old and have authorization to work in the United States. Preferred Qualifications While not required, the following qualifications would be beneficial: * Knowledge of blithequark programs, policies, procedures, and reservation systems. * Skilled at defining problems, gathering data, establishing facts, and reaching sound conclusions in a timely and accurate manner. * Ability to efficiently manage multiple tasks and deliver results in a fast-paced environment. * Excellent communication and leadership skills, with the ability to effectively communicate with management, staff, and clients. What We Offer At blithequark, we're committed to providing a comprehensive benefits package that supports the well-being and success of our employees. Our benefits include: * Competitive compensation, including a salary, profit-sharing system, and performance incentives. * 401(k) plan with generous company contributions up to 5%. * Paid time off, including vacation, holidays, paid personal time, maternity, and parental leave. * Comprehensive health benefits, including medical, dental, vision, short-term/long-term disability, and life benefits. * Family care benefits, including fertility support, surrogacy, and adoption assistance, lactation support, backed-up care, and programs that support family members at all stages. * Holistic wellness programs to support physical, emotional, social, and financial well-being. * Domestic and international space-available flight benefits for employees and eligible family members. * Parallel and promotional career opportunities, with a focus on developing and promoting from within. * Business Resource Groups designed to connect employees with common interests, promote inclusion, and drive business results. * Recognition rewards and grants through our Relentless Together platform. * Access to over 500 discounts, special savings, and intentional benefits through Deltaperks, including car and hotel rentals, Delta Get-Aways packages, auto, home, and pet insurance, legal services, and childcare. Our Culture and Work Environment At blithequark, our culture is rooted in a shared commitment to living our values - Care, Integrity, Strength, Employee Initiative, and Collaboration - every day, in everything we do. We're a team-oriented organization that values diversity, inclusion, and innovative thinking. As a remote customer support specialist, you'll have the opportunity to work in a virtual environment, with a standard schedule of Monday through Friday, 8:30 a.m. to 5 p.m. Central Time. Periodic evening and weekend work may be required as job responsibilities dictate. Why Join blithequark? If you're passionate about the travel industry and have a proven track record of success in business development, we encourage you to apply for this exciting opportunity. As a Remote Customer Support Specialist, you'll have the opportunity to develop and maintain strong business relationships with travel agency accounts, drive sales growth, and deliver exceptional customer experiences. and take your career to new heights! and let's build the future together!