Experienced Full Stack Live Chat Support Specialist – Customer Service Representative for blithequark

Are you a highly motivated and enthusiastic individual looking to kick-start your career in customer service? Do you have a passion for helping others and providing exceptional support? If so, we invite you to join blithequark as aRemote Entry-Level Live Chat Support Specialist. In this exciting role, you'll play a vital part in delivering outstanding customer experiences, resolving issues, and promoting our brand's products and services. About blithequarkblithequark is a dynamic and innovative company that's revolutionizing the way businesses interact with their customers.Our mission is to provide cutting-edge solutions that empower our clients to succeed in an ever-changing market. As a Live Chat Support Specialist, you'll be part of a talented team that's dedicated to delivering exceptional customer experiences, driving sales, and fostering long-term relationships. Key Responsibilities:As a Live Chat Support Specialist at blithequark, you'll be responsible for:* Responding to live chat inquiries on our clients' websites or social media channels, providing support, product information, and assistance with a variety of queries.* Providing helpful responses to customer questions, supplying sales links, and promoting discounts as part of the interaction. * Resolving issues using various contact methods, including email, live chat, and possibly videophone. * Collaborating with our team to ensure seamless customer experiences and resolve complex issues. * Staying up-to-date with product knowledge and industry trends to provide accurate and informed support. Contract Details:* The position is ongoing with no fixed term, offering you the flexibility to grow and develop your skills.* Rate: $35 per hour, providing a competitive income for your hard work and dedication. * Requirements:+ Access to a device with the capability to use social media and website chat functions (such as a phone, tablet, or laptop). + Ability to work independently and adhere to provided instructions and guidelines. + Must be available to work at least 5 hours per week. + Need a stable and reliable internet connection. * Weekly Hours: Flexible, ranging from 5 to 40 hours per week, allowing you to balance your work and personal life.* Location:This is a fully remote position, with a preference for candidates based in the United States. What We Offer:* Competitive hourly rate* Flexible working hours* Opportunity to work with a dynamic and innovative company* Chance to develop your skills and experience in customer service* Collaborative and supportive team environment* Ongoing training and development opportunities* Recognition and rewards for outstanding performanceEssentialQualifications:* High school diploma or equivalent required; degree in a related field (e.g., communications, marketing, or business) is a plus.* Excellent communication and interpersonal skills, with the ability to work with diverse customers and colleagues. * Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues. * Ability to work independently and as part of a team, with a strong focus on customer satisfaction. * Basic computer skills, including proficiency in bolthires Office and bolthires Suite. * Reliable internet connection and a quiet, distraction-free workspace. PreferredQualifications:* Previous customer service experience, either in-person or remote.* Familiarity with live chat software and social media platforms. * Knowledge of sales and marketing principles, with a focus on customer engagement and retention. * Certification in customer service or a related field (e.g., Certified Customer Service Representative (CCSR) or Certified SalesProfessional (CSP)). Skills and Competencies:* Excellent communication and interpersonal skills* Strong problem-solving and analytical skills* Ability to work independently and as part of a team* Basic computer skills, including proficiency in bolthires Office and bolthires Suite* Reliable internet connection and a quiet, distraction-free workspace* Strong attention to detail and organizational skills* Ability to multitask and prioritize tasks effectively* Strong customer service skills, with a focus on empathy and understandingCareer Growth Opportunities:As a Live Chat Support Specialist at blithequark, you'll have the opportunity to develop your skills and experience in customer service, sales, and marketing.Our company is committed to providing ongoing training and development opportunities, including:* Regular training sessions and workshops on customer service, sales, and marketing principles. * Opportunities to participate in cross-functional projects and initiatives. * Mentorship and coaching from experienced team members. * Recognition and rewards for outstanding performance. Work Environment and Company Culture:blithequark is a dynamic and innovative company that values diversity, inclusion, and employee well-being.Our company culture is built on the following principles:* Collaboration and teamwork* Innovation and creativity* Customer-centric approach* Continuous learning and development* Recognition and rewards for outstanding performanceCompensation, Perks, andBenefits:* Competitive hourly rate: $35 per hour* Flexible working hours: 5-40 hours per week* Opportunity to work with a dynamic and innovative company* Chance to develop your skills and experience in customer service* Collaborative and supportive team environment* Ongoing training and development opportunities* Recognition and rewards for outstanding performanceIf you're a highly motivated and enthusiastic individual looking to start your career in customer service, we invite you to apply for this exciting role.Please apply including your resume and a cover letter, through our website. We can't wait to hear from you! !