Experienced Full Stack Data Entry Specialist – Remote Call Center Representative

Are you a detail-oriented and customer-focused individual looking for a challenging and rewarding remote career opportunity? Do you have a passion for delivering exceptional service and ensuring seamless patient experiences? Look no further than blithequark, a leading healthcare and retail organization dedicated to making a positive impact on people's lives. As a Full Stack Data Entry Specialist at blithequark, you will play a critical role in supporting our call center operations, working closely with patients, prescribers, and other stakeholders to provide accurate and timely information.This is an exciting opportunity to join a dynamic team and contribute to the success of our organization. Job Summary:We are seeking an experienced and skilled Full Stack Data Entry Specialist to join our remote call center team. As a key member of our team, you will be responsible for performing a range of tasks, including data entry, patient enrollment, and customer service. You will work closely with patients, prescribers, and other stakeholders to provide accurate and timely information, ensuring seamless patient experiences.Key Responsibilities:* Utilize blithequark's solution information section strategies and rules to process new patient enrollment by entering information into the proper system. * Handle patient medicine demands within HIPAA guidelines and enter top-off orders for handling. * Investigate to obtain missing prescription data, and decipher clinical abbreviations (SIG codes). * Resolve all data entry-related issues. * Handle correspondence to patients (inbound calls, visits, messages) and resolve outbound decisions to prescribers and patients depending on the situation.* Resolve Outsider Oddballs by inspecting, gathering data, making adjustments, and resubmitting for handling as per individual arrangement necessities. * Resolve phone decisions to guarantors and others to acquire data, gain supersede endorsement, or otherwise resolve the Outsider Oddballs. * Provide support to Pharmacists, both those in the office and those in different areas. * Recognize and convey issues to senior-level staff as fitting. EssentialQualifications:* High school certificate or GED.* Essential level computer skills (for example: start and close down computer, use the mouse to point and click, start and close programs, switch between programs, save files, print reports as well and access data online). * Essential web search tools skills to include opening a program, composing in URLs in the right area, utilizing a web search tool, bookmarking a webpage, exploring utilizing back/forward/stop buttons, and completing forms online. * Middle-level keyboarding skills (at least 25 WPM, typing by memory, organizing reports).* Ability to communicate in writing and verbally. * 18 years old or older. PreferredQualifications:* At least 1 year of pharmacy technician experience in a retail or call center environment. * At least 1.5 years as a pharmacy technician with a certification/enrollment by the state as conceded by the State Board for Pharmacy or broadly recognized certification agency. * Experience providing customer service to internal and external clients, including meeting quality standards for services, and assessment of customer satisfaction.* Halfway to cutting-edge level keyboarding skills (at least 35 WPM, typing by memory, designing reports). * Familiarity with Spanish and English. What We Offer:* Competitive hourly rate of $25-$35 per hour. * Opportunity to work from home in a remote setting. * Comprehensive training and onboarding program. * Ongoing support and development opportunities. * Collaborative and dynamic work environment. * Recognition and rewards for outstanding performance. About blithequark:blithequark is a leading healthcare and retail organization dedicated to making a positive impact on people's lives.With a long-term legacy of really focusing on networks, we aim to make more euphoric lives through better health. Working almost 9,000 retail stores across America, Puerto Rico, and the U.S. Virgin Islands, blithequark is glad to be a local well-being objective serving almost 10 million clients every day. Our drug specialists assume a basic part in the U.S. medical care framework by giving an extensive variety of drug store and medical care administrations, including those that drive fair admittance to focus on the country's restoratively underserved populations.If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please visit our website at to learn more about our organization and to. Equal Opportunity Employer:blithequark is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from all qualified candidates, including individuals with disabilities and veterans.