Experienced Full Stack Data Entry Operator – Utility Account Management and Customer Service Support

Are you a detail-oriented and organized individual with a passion for data entry and customer service? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join the team at blithequark as a Full Stack Data Entry Operator, supporting the Customer Service Division of Business Operations. About blithequarkblithequark is a leading provider of innovative solutions for the Public Works industry, dedicated to delivering exceptional customer service and support.Our team is passionate about making a difference in the lives of our customers, and we're looking for like-minded individuals to join our ranks. As a Full Stack Data Entry Operator, you'll play a critical role in ensuring the accuracy and efficiency of our customer information system, working closely with our Customer Service team to provide top-notch support to our customers. Job SummaryWe're seeking an experienced Full Stack Data Entry Operator to on a part-time, remote basis. As a key member of our Customer Service Division, you'll be responsible for entering information with a high degree of speed and accuracy, inputting large amounts of data into our customer information system and other Public Works software.This is a fantastic opportunity to join a dynamic team, develop your skills, and make a real impact on our customers' lives. Key ResponsibilitiesAs a Full Stack Data Entry Operator, you'll be responsible for the following key tasks:* Establishes and maintains utility accounts, ensuring accurate and up-to-date information* Verifies account eligibility and accessibility, resolving any issues or discrepancies* Prepares, distributes, and completes work orders, ensuring timely and efficient completion* Prepares files for mass customer communications, ensuring accuracy and attention to detail* Assists with mailing billing statements and other notices generated in-house, ensuring timely and efficient delivery* Scans or retains documents, maintaining accurate and organized records* Performs monthly audits of incomplete account transfer requests, identifying and resolving any issues* Enters data into Key Performance Indicator tracking databases, providing valuable insights and analytics* Performs other related duties as assigned, supporting the Customer Service Division and blithequark as a wholeMinimum QualificationsTo be considered for this role, you'll need to meet the following minimum qualifications:* High School Diploma or acceptable equivalency diploma (GED)* Two (2) years of experience as a high-volume data entry operator or typist* Ability to pass computer skills, typing, and accuracy, and 10-key skills testing* Strong attention to detail and organizational skills* Excellent communication and interpersonal skills* Ability to work independently and as part of a teamPreferred QualificationsWhile not required, the following qualifications are highly desirable:* Associates degree in business administration, data entry, or related fields* Two (2) years of experience as a high-volume data entry operator or typist* Proven track record of accuracy and efficiency in data entry and customer service roles* Experience with Public Works software and customer information systems* Strong analytical and problem-solving skillsSkills and CompetenciesTo succeed in this role, you'll need to possess the following skills and competencies:* Strong data entry skills, with the ability to enter information with a high degree of speed and accuracy* Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues* Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines* Ability to work independently and as part of a team, with a strong sense of initiative and self-motivation* Strong analytical and problem-solving skills, with the ability to identify and resolve issues* Proficiency in bolthires Office, particularly Excel and Word* Experience with Public Works software and customer information systemsCareer Growth Opportunities and Learning BenefitsAs a Full Stack Data Entry Operator at blithequark, you'll have access to a range of career growth opportunities and learning benefits, including:* Ongoing training and development opportunities, to help you develop your skills and advance your career* Opportunities for professional growth and advancement, within the Customer Service Division and beyond* Collaborative and supportive work environment, with a focus on teamwork and mutual respect* Flexible work arrangements, including remote work options and flexible hours* Competitive compensation and benefits package, including health insurance, retirement savings, and paid time offWork Environment and Company Cultureblithequark is a dynamic and innovative organization, committed to delivering exceptional customer service and support.Our team is passionate about making a difference in the lives of our customers, and we're looking for like-minded individuals to join our ranks. As a Full Stack Data Entry Operator, you'll be part of a collaborative and supportive team, working closely with our Customer Service team to provide top-notch support to our customers. Compensation, Perks, and BenefitsWe offer a competitive compensation and benefits package, including:* Competitive hourly rate, with opportunities for overtime and bonuses* Comprehensive health insurance, including medical, dental, and vision coverage* Retirement savings plan, with employer matching and vesting* Paid time off, including vacation, sick leave, and holidays* Flexible work arrangements, including remote work options and flexible hours* Opportunities for professional growth and advancement, within the Customer Service Division and beyondIf you're a motivated and detail-oriented individual with a passion for data entry and customer service, we invite you to apply for this exciting opportunity.Please apply including your resume and a cover letter, to. We can't wait to hear from you! Equal Employment Opportunityblithequark is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds, and are proud to be an inclusive and supportive employer.