Experienced Full Stack Customer Support Agent – Social Media & E-commerce Chat Support

Are you passionate about delivering exceptional customer experiences and eager to kickstart your career in social media customer service? Do you have a knack for communicating effectively and a willingness to learn and adapt to new challenges? If so, we invite you to join blithequark's dynamic team as aRemote Chat Support Agent. This entry-level role offers an immediate start, comprehensive training, and the opportunity to work from anywhere, making it an ideal fit for those seeking flexibility and growth.About blithequarkblithequark is a leading provider of innovative solutions for businesses seeking to enhance their customer support and drive sales through social media and e-commerce channels. Our team of experts is dedicated to delivering exceptional experiences for our clients and their customers, and we're now seeking talented individuals to join our ranks. As aRemote Chat Support Agent, you'll play a vital role in helping us achieve our mission and making a meaningful impact on the lives of our clients and their customers.Key ResponsibilitiesAs aRemote Chat Support Agent, your primary responsibility will be to respond to live chat messages on a business's website or social media accounts. This includes:* Addressing customer inquiries and concerns in a timely and professional manner* Sharing sales links and providing discounts to customers* Collaborating with our team to resolve complex issues and provide exceptional support* Utilizing our proprietary chat software to engage with customers and provide personalized support* Staying up-to-date with product knowledge and industry trends to provide informed supportPosition Details* Rate: $35 per hour* Immediate start with no prior experience required* Fully remote work, allowing you to work from anywhere* Accessible through laptops, phones, or tablets* Comprehensive training provided* High demand for chat assistants globally* United States-based applicants preferredRequirementsTo excel in this role, you should have:* Access to a device capable of accessing Facebook and chat functions (Phone/Tablet/Laptop)* A reliable internet connectivity* Basic English writing skills* A willingness to learn and adapt to the role* Excellent communication and interpersonal skills* Ability to work independently and as part of a team* Strong problem-solving and critical thinking skills* Familiarity with social media platforms and e-commerce websitesEssential Qualifications* High school diploma or equivalent required* Basic English writing skills and ability to communicate effectively* Ability to work in a fast-paced environment and adapt to changing priorities* Strong attention to detail and organizational skills* Ability to work independently and as part of a teamPreferred Qualifications* Previous experience in customer service or a related field* Familiarity with social media platforms and e-commerce websites* Basic knowledge of HTML and CSS* Experience with chat software and customer support platforms* Certification in customer service or a related fieldSkills and CompetenciesTo succeed in this role, you'll need to possess the following skills and competencies:* Excellent communication and interpersonal skills* Ability to work independently and as part of a team* Strong problem-solving and critical thinking skills* Ability to adapt to changing priorities and work in a fast-paced environment* Strong attention to detail and organizational skills* Familiarity with social media platforms and e-commerce websites* Basic knowledge of HTML and CSS* Experience with chat software and customer support platformsCareer Growth Opportunities and Learning BenefitsAs aRemote Chat Support Agent, you'll have the opportunity to:* Develop your skills and knowledge in customer service and social media support* Work with a dynamic team of experts in the field* Collaborate with our team to resolve complex issues and provide exceptional support* Participate in ongoing training and development programs to enhance your skills and knowledge* Take on additional responsibilities and advance your career within blithequarkWork Environment and Company CultureAt blithequark, we're committed to creating a positive and inclusive work environment that supports the growth and development of our team members.Our company culture is built on the following values:* Collaboration and teamwork* Innovation and creativity* Customer-centric approach* Continuous learning and development* Flexibility and work-life balanceCompensation, Perks, and BenefitsAs aRemote Chat Support Agent, you'll receive:* Competitive hourly rate of $35 per hour* Comprehensive training and ongoing development programs* Flexible work schedule and remote work options* Access to our proprietary chat software and customer support platforms* Opportunities for career growth and advancement within blithequark* A positive and inclusive work environment that supports your growth and developmentIf you're passionate about delivering exceptional customer experiences and eager to kickstart your career in social media customer service, we invite you to apply below.Please apply including your resume and a cover letter, to. We look forward to hearing from you and exploring how you can contribute to our team's success.