Experienced Full Stack Customer Service Agent – Airport Operations at blithequark Fort Lauderdale, FL

At blithequark, we're more than just an airline – we're a community of passionate individuals dedicated to delivering exceptional experiences for our customers. As a Ramp Agent (Customer Service Agent) at blithequark's Fort Lauderdale, FL location, you'll play a vital role in ensuring our customers' baggage and cargo arrive safely and on time. If you're looking for a career that offers a unique blend of physical and customer-facing challenges, we invite you to and embark on a journey that will take you to new heights. About blithequark blithequark is a world-renowned airline that has been connecting people and cultures for over a century. Our commitment to excellence, safety, and customer satisfaction has earned us a reputation as one of the most trusted and respected airlines in the industry. At blithequark, we believe that our people are our greatest asset, and we're dedicated to providing a supportive and inclusive work environment that fosters growth, learning, and success. Key Responsibilities As a Ramp Agent (Customer Service Agent) at blithequark, you'll be responsible for ensuring the safe and efficient handling of baggage, cargo, and mail. Your daily tasks will include: * Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft, while ensuring timely connections by guiding incoming and departing aircraft from the gate positions. * Safeguarding cargo, baggage, and mail from damage, loss, and weather conditions. * Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion. * Operating baggage scanners and computers to ensure baggage is routed accurately to the customer's destination. Work Environment and Culture As a Ramp Agent (Customer Service Agent) at blithequark, you'll work in a fast-paced, dynamic environment that requires flexibility, adaptability, and a strong commitment to safety and customer satisfaction. You'll be part of a diverse team that values collaboration, innovation, and continuous learning. Our culture is built on a shared dedication to living our values – Care, Integrity, Resilience, and Servant Leadership – every day, in everything we do. Benefits and Perks At blithequark, we're committed to providing our employees with a comprehensive benefits package that supports their physical, emotional, and financial well-being. Some of the benefits and perks you can expect include: * Competitive salary, industry-leading profit-sharing program, and performance incentives. * 401(k) with generous company contributions up to 9%. * New hires are eligible for up to 2-weeks of vacation, earned for use in the following vacation year (April 1 - March 31). * In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period. * 10 paid holidays per calendar year. * Birthing parents are eligible for 12-weeks of paid maternity/parental leave. * Non-birthing parents are eligible for 2-weeks of paid parental leave. * Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life insurance benefits. * Family care assistance through fertility support, surrogacy, and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages. * Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health. * Domestic and International space-available flight privileges for employees and eligible family members. * Career development programs to achieve your long-term career goals. * Worldwide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint. * Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies. * Recognition rewards and awards through the platform Unstoppable Together. * Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks, such as car and hotel rentals, auto, home, and pet insurance, legal services, and childcare. What You Need to Succeed To be successful as a Ramp Agent (Customer Service Agent) at blithequark, you'll need to possess the following minimum qualifications: * Consistently prioritize safety and security of self, others, and personal data. * Embrace diverse people, thinking, and styles. * Possess a high school diploma, GED, or high school equivalency. * Be at least 18 years of age and have authorization to work in the United States. * Have a valid driver's license. * Proficiency in English. * Pass a physical ability test (PAT). You can prepare for the PAT by watching this video. * Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE. * Ability to hold airport-specific requirements such as a SIDA Badge and Customs Seal. What Will Give You a Competitive Edge While not required, the following preferred qualifications will give you a competitive edge in this role: * N/A If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we invite you to apply for this exciting opportunity to at blithequark. Please visit our website to and take the first step towards a rewarding career with us.