Experienced Entry Level Customer Service Agent – Remote Chat Support for E-commerce Businesses

Are you a highly motivated and enthusiastic individual looking to launch your career in customer service? Do you have a passion for delivering exceptional customer experiences and a knack for problem-solving? If so, we invite you to join blithequark's dynamic team as an Entry Level Customer Service Agent, providing remote chat support for various e-commerce businesses globally. At blithequark, we understand the importance of providing top-notch customer service in today's fast-paced digital landscape.Our team of customer service agents plays a vital role in ensuring that our clients' customers receive the best possible experience, whether it's through live chat, email, or social media support. As a Customer Service Agent at blithequark, you'll have the opportunity to work with a diverse range of clients, from established e-commerce brands to innovative startups. About blithequarkblithequark is a leading provider of remote customer service solutions, dedicated to helping businesses build strong relationships with their customers.Our team of experts is passionate about delivering exceptional customer experiences, and we're committed to providing our agents with the training, support, and resources they need to succeed. Role and ResponsibilitiesAs a Customer Service Agent at blithequark, you'll be instrumental in managing live chat interactions on business websites and social media platforms such as Facebook and Instagram. Your responsibilities will include:* Answering customer inquiries in a timely and professional manner* Providing sales support and offering discounts to enhance the customer shopping experience* Resolving customer complaints and issues in a fair and efficient manner* Collaborating with our team of experts to develop and implement effective customer service strategies* Participating in ongoing training and development programs to improve your skills and knowledgeRequirementsTo be successful in this role, you'll need to have:* Access to a laptop, phone, or tablet and a reliable internet connection* Basic English writing skills* Excellent communication and problem-solving skills* A strong customer service orientation and a passion for delivering exceptional customer experiences* Ability to work independently and as part of a team* Flexibility to work a variety of shifts, including evenings and weekendsSkills and BackgroundDon't worry if you don't have prior experience in customer service – we provide full training to ensure you have the skills and knowledge you need to succeed.Our training program covers topics such as:* Customer service principles and best practices* Live chat software and technology* Sales and marketing strategies* Conflict resolution and negotiation techniquesLocation and Work EnvironmentAs a remote customer service agent, you'll have the flexibility to work from the comfort of your own home. We're open to hiring agents from around the world, but we prefer candidates from the United States. Compensation and BenefitsWe offer a competitive hourly rate of $35 per hour, plus opportunities for career growth and advancement.Our benefits package includes:* Comprehensive training and development programs* Ongoing support and feedback from our team of experts* Opportunities for career advancement and professional growth* Flexible scheduling and work arrangements* Access to a range of employee benefits and perksIf you're a motivated and enthusiastic individual looking to launch your career in customer service, we invite you to apply for this exciting opportunity. Please through our website including your resume, cover letter, and any relevant experience or qualifications.Don't miss out on this opportunity to join blithequark's dynamic team and launch your career in customer service. and take the first step towards a rewarding and challenging career in customer service.